We may receive financial compensation for products purchased through links on this website.Curious about who has the best beds this year and which brands are duds? This article outlines the best mattresses in 2021 and our updated guide can help you as you shop.Every year brings new beds, technologies and trends claiming to be the best. Consumer reviews are a helpful way of gauging satisfaction and a great tool for comparing mattresses. Someone with first-hand knowledge of a product can provide feedback that is indispensable.Best Mattress Reviews of 2021 OverviewThe Amerisleep AS3 is our recommendation for the best mattress of 2021—it features extra-cool and responsive proprietary memory foam, zoned support technology, a risk-free 100-night trial, one of the best warranties in the business, and over 6,000 verified customer reviews rate it 4.7 out of 5 stars.The Zoma Mattress is targeted towards those who need the most recovery. It’s an all-foam mattress with an 11-inch profile that uses gel-infused memory foam to provide cool, pressure-relieving comfort. Plus, it comes with a 100-night sleep trial and a 10-year warranty.In this article, we considered over 100 leading brands, researched dozens of reviews and articles, and spent 30 hours on research, writing, and revision.Best Mattresses of 2021 MattressHighlightsPrice (Queen)Amerisleep AS3Three inches of pressure-relieving Bio-Pur® foam and dynamic zoned support$1049Zoma MattressGel-infused memory foam to keep you cool and comfortable$699Amerisleep AS5 HybridCombines pressure-relieving Bio-Pur® and zoned pocketed coils$1679Zoma HybridTargeted pressure relief and back support from Triangulex™ technology$999Vaya MattressPlush Vaya Foam relieves pressure points without trapping heat$599AvocadoAn eco-friendly latex mattress with great bounce and support$1189Purple.4 Hybrid PremierFour inches of pressure-relieving hyper-elastic polymer$2999NolahFlippable all-foam mattress for customized comfort$1019Simmons Beautyrest Hybrid Level 13 inches of gel memory foam and an InfiniCool® cover prevent overheating$1599BedInABox Original MattressCoolRest® gel memory foam contours to the body and dissipates body heat$649Bear ProUses copper-infused and gel-infused foams to help keep you cool$1090Tuft & Needle OriginalAdaptive® foam comfort layer with graphite and gel infusion for maximum breathability$5951. Amerisleep AS3Some readers have asked us to just boil down this entire article into the highlights and say what we recommend. This mattress is it. Read on for details, or, if you want the quick pick, you can just check out the AS3 by Amerisleep, which is the best memory foam mattress.The Amerisleep AS3 has the best mattress reviews on the brand’s website earning 4.7 out 5 stars from more than 6,000 reviews from verified customers and rating high on third-party review sites as well. It is one of the more popular plant-based memory foam models from Amerisleep, in the mid-range of its collection.So many things stand out about the Amerisleep AS3. So we’ll start at the top, with the soft, breathable cover.Amerisleep’s covers are designed to keep air flowing throughout the mattress so body heat never builds up. This airy material keeps you cool and comfortable all night. The cover is also removable and completely washable so it is easy to keep your mattress clean. Amerisleep uses its own Bio-Pur® memory foam in all of their mattresses. This advanced memory foam has an “open-cell structure” that does two important things.First, it allows more air to flow through the foam to keep you cool and comfortable. Second, it allows the foam to bounce back faster, so you don’t feel stuck as you change sleeping positions during the night.The Amerisleep AS3 also has a special transition foam layer that provides additional, targeted support and pressure relief for common sore spots like the shoulders and lower back. Using their proprietary Harnessing Intelligent Ventilation & Energy technology (HIVE®) they add precision-cut channels to this layer. HIVE® technology creates targeted areas of support and pressure relief, so it’s soft where you want it and firm where you need it. (81% of consumers say targeted back support is important for them when choosing a mattress). Plus, the channels allow for even more airflow to keep you cool and comfortable through the night.All of these innovative layers rest on top of Amerisleep’s Bio-Core® foam. This durable support foam stands the test of time so well, Amerisleep offers two decades of total warranty coverage to prove it. No other mattress on our list has a longer warranty.Another way Amerisleep protects its customers, in addition to their industry-leading warranty, is with their risk-free 100-night sleep trial. As long as you give their mattress a fair chance for 30 nights, they will give you a full refund if you’re not completely happy. They’ll even help you find a place to recycle it!Speaking of recycling, Amerisleep also has a company mission to protect the environment. Their foam partially replaces the petroleum (crude oil) with plant-based Castor oil, which is more sustainable.2. Zoma MattressThe Zoma Mattress is targeted towards athletes or those who live an active lifestyle. Why? Because the technology Zoma uses to provide optimal comfort and support is meant to lead to better sleep and better recovery.The first layer of the Zoma is made of Triangulex™. Triangulex™ is a gel-infused memory foam that uses triangular-shaped cutouts to provide a cushion in high-pressure areas, such as your shoulders. These triangular-shaped cutouts also provide air channels on the top layer which is a great feature to help you sleep cool throughout the night.Beneath the 2 inches of Triangulex™ material, Zoma uses 2 inches of a highly-responsive transition layer of foam called Reactiv™. Reactiv™ can be described as “latex-like”. It’s a bouncy foam that contours to your body but doesn’t give you the “sinking in” feeling associated with memory foam.By putting the Reactiv™ layer directly beneath the Triangulex™ layer, the Zoma mattress combines pressure relief with a bounce.The third and final layer of the Zoma Mattress is a 7-inch core called Support+. Support+ is a durable support layer that helps support you and your mattress.The Zoma Mattress comes with free shipping, a 100-night trial, and a 10-year warranty.3. Amerisleep AS5 HybridAmerisleep’s hybrid mattresses are just as supportive and breathable as their memory foam beds. The AS5 Hybrid is their softest hybrid—ideal for side sleepers and lightweight sleepers who want a plush comfort layer. Although this mattress is cushioning, the spring coil base gives it a slight bounce that helps you feel lifted and supported at the same time.The AS5 Hybrid has a lightweight cover that is removable and machine washable. Beneath this soft cover is 3 inches of Amerisleep plant-based memory foam, Bio-Pur®. By replacing a portion of the petroleum-based oils with plant-based oils, Amerisleep produces a memory foam that is more breathable and less toxic than traditional memory foam. Plus, Bio-Pur® has more responsiveness, so you experience pressure-free support without feeling “stuck” in the mattress.To ensure that you experience a healthy spinal position, Amerisleep includes their Active Flex layer. Active flex prevents the hips and torso from sinking too far into the mattress. Excessive sinking can force the spine out of alignment—resulting in aches and pains. This layer ensures that the spine remains in alignment so your body can relax. When the spine is neutral and the body is fully relaxed, muscles can repair and rebuild quickly.Supporting both these layers in a base of pocketed spring coils. Each coil moves independently, giving sleepers a balance of firmness and compression to each area of the body. Pocketed coils have less motion transfer than most innerspring systems—making them ideal for couples and light sleepers. This coil base also has edge support to make getting in and out of bed easier.If you are looking for a supportive and comfortable mattress with the responsiveness of an innerspring bed, the AS5 Hybrid is one of the best hybrids on the market.Amerisleep provides an industry-leading 20-year warranty with each of their mattresses. Plus, you can use their 100-night sleep trial period to ensure the mattress is right for you.See Our Best Mattress For Back Pain4. Zoma HybridIf you’re prone to sleeping hot or live in a warm climate, a Zoma Hybrid might be the best mattress for you. The bed’s design promotes a cool sleeping surface with gel-infused memory foam, contouring cutouts that double as air channels, and an airy pocketed coil support core.The top layer is 2 inches of gel memory foam. Memory foam conforms to you for full-body support and pressure relief. This layer also contains Zoma’s unique Triangulex™ technology.Triangulex™ technology consists of triangular cutouts in the hybrid mattress’s head and foot. These cutouts help the mattress mold better to your head, shoulders, legs, and feet, increasing pressure relief. The area under your back remains free of cutouts for more support.Next is 2 inches of bouncy Reactiv™ foam, a material that pushes back against your body for more support. Reactiv™ foam limits sinkage that could cause back pain or just a simple “trapped” feeling.These top layers (and you) are supported by 7 inches of pocketed coils. The coils rest on a 1-inch foam base, which promotes a stable structure. Firm foams surround the coils, creating edge support that prevents you from rolling off your bed.Every Zoma Hybrid mattress includes a 100-night sleep trial and a 10-year warranty.5. VayaThe Vaya Mattress is made in the USA with CertiPUR-US® certified materials, and each layer keeps you cool, so you don’t need to worry about waking up hot. It’s available in all standard mattress sizes and comes with free shipping, so you can get it sent straight to your door in just a few days.Every Vaya Mattress is encased in a soft, breathable fabric. The top comfort layer of the Vaya is called Vaya Foam, a responsive, supportive material that wicks away heat and moisture. Unlike other memory foams, the Vaya Foam won’t trap you in sags or indentations, causing pressure build-up. Instead, you can wake up pain-free.A thick layer of foam sits beneath the comfort layer, called VAYA Support Foam. This layer maintains proper spinal alignment even after years of use.You can use the Vaya Mattress with a platform or slatted base, but if you do use a slatted base, make sure the slats are no more than 3 inches apart. Larger gaps could damage the foam and cause it to lose support. We do not recommend using the VAYA Mattress with a box spring or on the floor.The Vaya Mattress ships free and comes with free returns, as well as a 100-night sleep trial and a 10-year warranty. The CertiPUR-US® certified mattress emits little, if any, off-gassing odor, so you can sleep comfortably on a clean, supportive mattress every night.5. AvocadoAs an all-natural, organic option, the Avocado Green is a great addition to the list. With a rating of 4.8 out of 5, it’s a favorable option for those seeking an eco-friendly hybrid choice. The Avocado is priced below-average compared to other hybrids with all-natural materials.Standing at either 11-inch or 13-inch (depending on choosing to add a pillow top), the Avocado topper is made with organic cotton and wool and two layers of Dunlop natural latex followed by an 8-inch support core of pocketed innerspring coils. Even with the pillow top addition, there have been reports of the Avocado feeling too firm. This mattress was received well by stomach sleepers and back sleepers.Side sleepers struggled the most with this mattress, claiming stiff joints and pain during the night and morning. Some customers, while finding the mattress, both comfortable and supportive, still missed the sinking sensation that comes from memory foam.6. Purple.4 Hybrid PremierPurple is one of the more unique options on our list. They don’t specialize in latex or memory foam, but their own third option: hyper-elastic polymer. Purple started as a one mattress company but since has grown into having four models. And while they used to be an all-foam mattress, their newest models are technically hybrids.For this guide, we are going to focus on the Purple.4 Hybrid Premier. The “4” in the title designates how this model has 4-inches of hyper-elastic polymer, which is the most of any Purple mattress. Arguably, this makes the Purple.4 Hybrid Premier the softest and most supportive of the lineup. It is also the most expensive.Beneath the 4-inches of hyper-elastic polymer, Purple places one inch of 2.0lb PCF poly-foam. This layer of poly-foam serves as a transition layer between pocketed coils and the hyper-elastic polymer, providing cushioning that sleepers call “luxury firm.”The mattress itself is 13-inches tall and weighs 168lbs in a queen size. Like all Purple mattresses, the Purple.4 Hybrid Premier comes with free shipping, a 10-year warranty, and a 100-night sleep trial.7. NolahNolah makes two mattresses: the Nolah 10 and the Nolah 12. The numbers help distinguish the mattresses by height. We like Nolah 10 because we think it offers a great value for its price point.As the name suggests, it’s a 10-inch mattress. The first two inches of the Nolah is made up of what the company calls its Cooling AirFoam™. It’s important to note: this foam tries to comfort you like memory foam, but it is not memory foam itself. This could help explain the more affordable price point, as memory foam tends to be one of the more expensive parts of a mattressBeneath those two inches of cooling foam, Nolah puts 1-inch of “Deep Supportive High-Resilience Foam.” Nolah describes this foam as “stronger and more durable” than latex. Part of what we like about Nolah is how it makes a comfortable mattress without using memory foam or latex. This means if for whatever reason, you are looking for a non-memory foam, non-latex mattress option, then the Nolah may be right for you.All Nolah mattresses come with a 15-year warranty, a 120-night sleep trial, and free shipping.8. Simmons Beautyrest Hybrid Level 1The Simmons Beautyrest Hybrid has a medium-soft firmness, and features a combination of gel memory foam and pocketed spring coils. Most side sleepers will find this combination supportive and comfortable.The cover of this hybrid includes Simmons’ ContourFit Design®. This feature works to put as little material between you and the comfort layer as possible. The soft, flexible fabric moves with you throughout the night and helps optimize the comfort of the memory foam beneath. There is also a thin layer of InfiniCool Plus® on the top of the mattress and below the surface. This material has a thermic phase changing feature that allows it to stay “cool to the touch.”A 1-inch layer of plush comfort foam makes up the top layer of this mattress—providing sleepers with contouring and pressure-free support. Beneath this foam is 3 inches of gel memory foam. This foam provides comfort and helps maintain a healthy spine. The gel-infusion absorbs body heat from the surface of the bed, so sleepers don’t overheat during sleep.A base of pocketed spring coils lies beneath the comfort layers. Simmon’s 1000 Series Pocketed Coil System® reduces motion transfer and balances firmness and cushioning, so you experience the perfect amount of support. The BeautyEdge® perimeter makes moving around the mattress comfortable and also ensures the lifespan of the bed.The Simmons Beautyrest Hybrid Level 1 comes with a 10-year warranty and a 120-night sleep trial period.9. BedInABox Original MattressSince 2006, BedInABox® has produced high-quality memory foam mattresses at an affordable price. Their Original Mattress is an all-foam bed with a medium-firm feel—making it suitable for back sleepers and side sleepers who prefer a firmer mattress.The BedInABox® Original has a total of 11 inches—a plush comfort layer and foam support base. Let’s take a closer look at the layers of this mattress.First, a lightweight, knit cover surrounds the bed. This material allows hot air to escape the bed quickly, so you experience less night sweats.Beneath this cover is 3 inches of CoolRest® memory foam. CoolRest® contours to the curves of the body and prevents excessive sinking, so your spine remains neutral. This layer creates a safe sleep position so you can wake with fewer aches and pains. CoolRest® is also infused with gel microbeads that work to dissipate heat from the surface of the mattress.The CoolRest® comfort layer is supported by 7 inches of Sure Align® high-density foam. This layer provides additional support for the spine by keeping the hips and torso lifted and in alignment. Sure Align® also maintains the structure and integrity of the mattress.A CertiPUR-US® and OEKO-TEX® certifications back both layers of this mattress—guaranteeing it is free of harmful chemicals. BedInABox offers a 20-year warranty and a 100-night sleep trial period with each of their beds.10. Bear ProBear made their name as a mattress to help you recover, thanks to their use of Celliant® in the cover. Since then, they’ve released two other mattresses: the Bear Hybrid and the Bear Pro.The Bear Pro is 12-inches thick and features four layers. The first layer is Copper-infused foam. Mattress companies like using copper to promote a cool sleeping surface. We like that Bear addresses heat concerns with the very first layer. Beneath the copper-infused foam is a layer of gel memory foam. Again, gel is used by mattress companies to help reduce the chance of your bed becoming a heat trap. Based on their design, it’s clear Bear is aiming to make a mattress to help you sleep cool. Bear puts their memory foam layer as the second layer, which is a common practice but means you aren’t lying directly on the pressure-relieving foam.Beneath the two layers of comfort foam, Bear places a layer of transition foam. The transition foam serves a simple purpose: it works as a transition between the soft copper-infused and gel foams and the firmer, high-density support foam. With these layers and its construction, the Bear Pro has a medium-firm feel.Bear mattresses come with a 100-night sleep trial, free shipping, and a 10-year warranty.11. Tuft & Needle OriginalTuft & Needle started their business with one universal mattress. Although they have expanded their product line, their original mattress is still their most popular and highest rated bed. This mattress has two foam layers and utilizes graphite and cooling gel to create a breathable sleep surface.The cover of the Tuft & Needle Original is an ultra-soft cotton blend that releases trapped heat throughout the sides of the mattress. Beneath this airy cover is 3 inches of Tuft & Needle’s Adaptive® foam. This foam responds quickly to pressure, so you stay supported even as you change positions throughout the night. Adaptive® foam also cushions pressure points and prevents sinking, so you sleep comfortably and in a healthy sleep position.To make this foam layer more breathable, Tuft & Needle infuses it with graphite and cooling gel. Graphite is a known heat conductor, so body heat can easily pass through this layer. Plus, the gel microbeads pull body heat away from the surface of the bed. Both of these materials allow for a cooling, more comfortable sleep.Supporting the Adaptive® layer is a 7-inch poly-foam base that protects against sagging and indentations. Since the Tuft & Needle Original has a medium comfort level, it is suitable for most sleep positions and body types. Plus, it can be paired with a variety of bed frames and foundations.Tuft & Needle offers a 10-year warranty and a 100-night sleep trial with each of their mattresses.Things to Consider When Purchasing A MattressWe researched several brands, from big names to start-ups. While focusing on the more popular mattress types, innerspring and memory foam, our guide also showcases the best and worst the mattress industry has to offer.While the most popular mattresses aren’t always the best ones you should buy, our team found that some of the bed’s people are talking about most really do stack up against the competition. In general, memory foam mattresses have an average owner satisfaction of 80% compared to innerspring’s 60%. But don’t think that just because its memory foam your bed will be great. There are huge differences between brands in terms of quality and performance.To create this guide, we combed through Based on owner reviews, consumer review publications and online review websites for all of the top mattresses. Then we scored each one based on what research says consumers care about the most when buying a mattress. Finally, we curated five of the top-rated memory foam mattresses and five top innerspring mattresses available this year and ranked them accordingly. Read on to compare specifications along with detailed notes on each bed.In looking for the best mattress, there are a few things that need to be considered. These factors can affect how you sleep and whether or not you have a good experience. While companies may offer their top picks, it will ultimately come down to your personal preferences.Something to keep in mind before shopping: the ultimate goal should not only be finding a comfortable mattress but finding one that provides proper spinal alignment. One of the reasons why many wake with a sore back is because their mattress is not supporting the spine as it should. Other factors that need to be considered are mattress type, size, sleeping position, and budget. If looking for the best mattress for back pain, choosing your preferred type of mattress is a good place to start.Determining each of these will help you in finding the right mattress and achieving the best sleep.Type of MattressesMattresses can come in a variety of different materials. Each material has its own set of pros and cons. The type of mattress you choose can also depend on your sleep position, budget, and personal preference.Some materials may cost more than others; for instance, latex will come with a higher price tag due to its natural material. If you’re not sure about a specific type, see if a sleep trial is available. We’ve outlined each type of mattress to give you better insight into what to expect.Memory FoamMemory foam mattresses are a good choice for those looking for a material to conform to the body, wanting that “hug” sensation. Memory foam contours to the body’s shape and sleep position, while relieving pressure points, and providing healthy spine alignment. This type of mattress is constructed of layers of foam.The top layer will contain memory foam with the base layer consisting of high-density foam for support.This material has little to no noise or bounce, so there’s less of a chance of waking in the night due to a sleep partner moving throughout the night— making these beds excellent mattresses for couples. It’s also hypoallergenic, making it particularly ideal for those who suffer from allergies. Because memory foam is a denser material, there could be less airflow causing possible heat traps.InnerspringInnerspring mattresses are made up of coils that can either stand-alone or interlock with each other. The higher the number of coils, the more support a mattress will have. Most innerspring mattresses will include a comfort layer, most likely made of gel memory foam for cooling, or you may be offered the option to add a pillow top for extra comfort.It might be a good idea since innersprings lean more towards the firm side. However, if you’re someone who prefers a firm feel, then an extra comfort layer may not be needed. Many people grew up sleeping on coil mattresses and may continue to do so. Innersprings offer excellent breathability with the open airflow from the coils but may lack pressure point relief. This type of mattress will have a definite bounce and may be noisy from any movement due to the coils.HybridA hybrid is a combination of innerspring and memory foam. This type of mattress uses coils as support with memory foam as comfort layers. The number of layers of memory foam will vary depending on the manufacturer.Many see hybrid mattresses as the best value because of its 2-in-1 construction: it offers contouring with pressure point relief and has firm support and bounce. However, the risks are still the same, but now combined – there is the possibility of sleeping hot because of the denseness of the memory foam, and less pressure point relief because of the innersprings.Latex foamLatex is a natural material that comes from rubber trees. Eco-friendly and hypoallergenic, many consumers like latex because it offers body contouring and has a slight bounce. This type of mattress may come at a higher price point due to its natural material and luxury feel.There are two types of manufacturing; Dunlop or Talalay. The difference is Talalay has an extra step with the placement of rods in the material to create several holes for added softness and airflow. Dunlop latex offers better support to heavy sleepers, while Talalay latex provides better pressure relief. A latex mattress may be ideal for those seeking the conformity of memory foam but with a firmer feel.AirbedAirbeds offer a more customized sleep experience due in large part to its adjustable comfort and support. Air can be removed or added to help customers reach their preferred firmness level. Basic airbeds will contain two air chambers.Some, more high-end ones will consist of six chambers, offering a zoned support system for the body. They can stand between 10” to 15” high, and may have two layers: air chambers and a comfort layer of memory foam or latex. With a longer lifespan and its ability to absorb movement, many people prefer an airbed over a traditional mattress. Please note there may be some drawbacks to an airbed, including noise from the electric air pumps, possible malfunctions that result in costly repairs, and their high price point.WaterWhile popular option in the 60s, 70s, and 80s, waterbeds are still very much present today. Like airbeds, their adjustable firmness all depends on how much water is removed or added. There are three different surface feels of waterbeds: free-flow, semi-waveless, and waveless.Free-flow contains no restrictions, leaving the motion of the water to move around freely. Semi-waveless slightly restricts movement with foam bolsters and baffles, but still has the small motion of waves. Waveless completely prevents water motion with foam bolsters, baffles, and fiber padding.A waveless mattress isn’t much different than an innerspring, memory foam, or latex mattress. It might be better to look towards a traditional mattress if you’re seeking a waveless mattress because, unlike a water bed, they require little maintenance and may last longer.RollawayAlso known as folding beds, the rollaway is best suited for temporary sleeping arrangements like guest bedrooms and hotels. They usually come with a thin foam mattress between 4” and 6” thick. Rollaways are one of the more less expensive mattress options, many available under $500.Constructed of lightweight metal frames and wheels, they can be folded and stored easily. As one of the less expensive types of mattresses, the rollaway comes with some disadvantages. Because of its light frame, it may not be as durable or as supportive as a standard mattress.Rollaways last less than seven years. They’re notorious for being noisy, most of it from the squeak of the frame and wheels. Also, it’s rare to find a rollaway that includes a sleep trial, a warranty, or a refund.How Long Does a Mattress Last? It is important to keep in mind that the length of the mattress warranty does not reflect the life expectancy of the mattress. Although most mattress warranties are 10 years, this warranty will cover manufacturing issues but not normal wear and tear. Innerspring mattresses have the shortest lifespan, about 5 to 8 years, while a high-quality memory mattress will last 10 years. The elasticity of latex makes these mattresses more durable, giving them a lifespan of about 15 years.When Should I Buy a New Mattress?When sleeping on an old mattress, you will be more likely to wake up with sore muscles and joints. Take time to look over your mattress and make sure that there are no rips, broken coils, indents, or sagging. These defects are a sign that the mattress is no longer supporting you.Mattress SizesWhen it comes to your bed, size matters. Before shopping, establish what size mattress you want. It can influence your budget since larger mattresses will cost more: a queen size mattress will have a higher price tag than a twin. Another factor that can determine choice in mattress size is body type. Lightweights may lean more towards a softer mattress, while a firmer mattress may be ideal for heavyweights.Also, measure your bedroom to be sure that the size that you want will fit in the space. You may also want to consider how you sleep, whether you tuck your body in, sprawl outward, or a combination of both. Wider mattresses like Queen or a King size mattresses might be better for those who stretch out in their sleep, while a Cal King is great for those who need more length. A Twin, Twin XL, or Full mattress may work well for those who sleep curled up.Sleeping alone or with a sleep partner can also influence your choice in size. Twin, Twin XL, and Full are better for single sleepers. Queen, King, and Cal King are best for two sleepers. A Split King can also allow you to customize your side of the bed.Learn More: Mattress Sizes GuideSleeping PositionsSleep position can determine what type of mattress you buy. Some materials may be better suited to specific sleeping positions. For example, those who sleep on their side may find a medium-firm mattress ideal.Its contouring abilities help to hug the body but maintain needed support to the spine. In contrast, stomach sleepers may prefer an innerspring because of its firmness needed to alleviate lower back pressure.Side SleepersSide sleeping is the most common and healthiest sleep position. It provides better breathing and reduces the risk of snoring and sleep apnea symptoms. Additionally, side sleepers can benefit from improved digestion and spinal alignment. Sleeping on the left side is better since it puts less pressure on vital organs and eases acid reflux. Those who suffer from shoulder pain or issues should avoid sleeping on their side – back might be better.The best mattress for side sleepers cradles your shoulders and hips while still supporting your lower back and keeping your spine properly aligned.Stomach SleepersStomach sleeping is the least recommended. Neck pain from twisting the head to the side increases pressure on the lower back, and tossing and turning can result from stomach sleeping. If you do sleep on your stomach, we suggest a firm mattress.Possible solutions to help alleviate these issues include placing a thin pillow under the hips for better support and pressure relief and switching to the side sleeping position. Some stomach sleepers may not need a pillow for their head, especially if they are sleeping on a firmer mattress.Read about the best mattresses for neck pain.Back SleepersBack sleepers face fewer problems than stomach sleepers but are still in danger from possible health risks. These include snoring and developing sleep apnea. This is due to the collapse of soft tissue at the back of the throat and the tongue blocking the airway.Side sleeping would be a better alternative. A couple of benefits to sleeping on the back is that the spine is better aligned and there is a lower risk of facial wrinkles since the face is not in contact with the pillow during the night.Combo SleepersIf you’re a combo sleeper, it usually means that you may fall asleep on your stomach and wake up on your side. Combo sleepers change positions several times during the night. They may benefit from each sleep position, but may also face the increased health risks of each sleep position as well. These include the neck, shoulder, and back pain, blocked airways, and poor spine alignment.Motion Transfer and Motion IsolationYou may not know the technical name, but almost every sleeper can relate to the struggles of a bed with high motion transfer and low motion isolation.Simply put: a mattress with high motion transfer is one that doesn’t absorb motion. So if you move through the night, your movement is felt across the bed. If you’re sharing a bed, this can lead to the other person feeling disrupted throughout the night. But even if sleeping alone, no one wants to feel like every small movement leads to a major shift.Finding a mattress with good motion isolation helps reduce tossing and turning. In our experience, memory foam mattresses and latex mattresses tend to get the best reviews when it comes to combating motion transfer.A Mattress BudgetIt’s important that you have a reasonable budget set in place before shopping for a mattress. Mattresses are available at a wide price range, depending on what you’re looking for. It helps to research available features and to know what to expect from a standard mattress.Some factors can help influence your budgets, such as mattress size, materials, and extra features like cooling gel. Bigger size, natural materials, and added features will drive the price higher but may include special perks better warranties.Most mattresses with high-quality materials and extended warranties can be found at $2,000. In contrast, beds at $500 may be limited in available materials and features. Customers can expect a 10-year warranty, no matter the price.Bed in a Box MattressesOrdering your new bed from a bed in a box mattress company is the latest trend.Unlike traditional mattress shopping, online mattress companies offer several unique perks. First, most online mattress companies provide generous, risk-free sleep trials. A sleep trial allows you to try the mattress in the comfort of your own home and for a significant period of time. Second, bed in a box mattresses are often a fraction of the price of beds sold from more traditional brick-and-mortar stores. There is less overhead, fewer commissions (if there are any commissions at all).Sleep Trial and Return PolicyDespite what companies may advertise, it’s impossible to find the perfect mattress within a one day trial. In some ways, online retailers offer a better advantage than traditional brick-and-mortar shops. They can cut out the middleman and save customers from the added pressure to buy on the spot.Most online manufacturers offer a sleep trial of at least 30 days to allow customers to properly break in a mattress. Sleep trials give customers an adequate trial period to test out a mattress to see if it’s the best fit in offering the right amount of comfort and support. If not satisfied, companies will have the used mattress donated to charity at little to no cost to the customer.Sleep trials offer customers the chance to decide whether or not a mattress is right for them. Choosing a mattress is not as simple as an hour’s visit at a local retailer. It takes serious consideration that may not be helped by added pressure to buy.When searching for a mattress, take advantage of a sleep trial and give yourself the time to really try one out to make sure it’s the right one for you. A sleep trial is a perfect way to properly test out a mattress.It may be a good idea, if a mattress doesn’t have a sleep trial, to look at the return policy. Mattress stores have a uniform message of wanting to ensure their customers a good night’s sleep, a message that’s reinforced when they offer reassurances that their mattress purchase is a good one, like a return policy. Return policies offer customers the ability to return or exchange a mattress if unsatisfied.With how expensive mattresses can be, an available return policy may help to assure customers that their comfort matters. Companies who don’t offer any type of reassurances with their mattresses, especially a return policy, should be avoided since they may not be looking after the customer’s well-being and more their own.Mattress WarrantiesBefore buying a new mattress, always look to see if a warranty is available. Customers can expect a 10-year warranty with most mattresses, no matter the price tag. Be sure to read the fine print to know what to expect from the company and what the company expects from you.It’s important to know what the warranty actually covers, especially when it comes to repairs and possible replacements. For instance, while warranties do cover some damages, water damage may void the warranty if the mattress wasn’t protected by a waterproof mattress protector. On the other hand, should you purchase a memory foam mattress, for instance, and after two weeks, there’s a 3” sag in the middle despite following the proper care and handling instructions, the manufacturer can provide repairs or even a replacement if the damage is verified.Always read through any warranty before purchasing a mattress. Some warranties may serve to protect the company rather than the customer, leaving them stuck with a poor-quality mattress.Edge Support and Foam DensityOne of the more popular questions we get on this site is whether or not a mattress ought to have edge support. Edge support was more common in mattresses in the 90s, 80s, and even further back. Now you mostly see edge support in traditional innerspring mattresses or in hotel beds. First, edge support is neither good nor bad, but there are trade-offs to having it (or not having it).Edge support, simply put, is when a mattress is designed to be firmer or more resilient around the edge of the bed. Think of a picture frame. The photo itself is the mattress and the frame is the edge support. Edge support benefits those who want to sit on the corner of their bed and not sink. Also, edge support gives some sleepers a feeling of safety. Because of the firmer edge, it feels like you are less likely to roll off in the night.The lack of edge support is called “run-off”. When a mattress has “run-off” it means there is a slightly curved design at the edges of the bed. The benefit of run-off is simple. It increases your sleeping surface. With edge support, you are technically getting less of the mattress you chose. With run-off, you are getting more mattress.Since most mattress companies are embracing all-foam beds, edge support is becoming less and less popular.Best Mattresses for Specific NeedsSleep is a fundamental pillar of health. Quality sleep impacts your day-to-day activities, physical and mental well-being, and overall health. While a mattress isn’t usually a one-stop solution for bad sleep, it is a factor worth considering.Best Mattress for ArthritisArthritis is the swelling of joints and can lead to significant pain, at night, and during the day. Depending on the severity and location of your arthritis, a new mattress and foundation can be a huge benefit.The best mattress for arthritis takes the pressure off your body, reducing aches and pains.Best Mattress for SnoringThere are several ways to reduce your chances of snoring. First, it is more common for back sleepers to snore than side sleepers. Because of this, finding a mattress is great for side sleeping is a good place to start. Second, snoring can decrease if you elevate your head and chest. Finding an adjustable bed, which allows you to articulate your head and chest up, will open your airways and reduce snoring.Best Mattress for Hip PainHip pain is a common sleep disruptor. If your bed is too firm, it can lead to increased pressure on your hips, which leads to tossing and turning. If your bed is too soft, your hip sinks into the mattress and puts pressure on your lower back pain.The best mattress for hip pain helps alleviate that pressure while still supporting your hips and the natural curve of your spine.Best Mattress for AthletesSleep is a key way your body recovers from daily stress. When you are an athlete or someone who lives a very active and busy lifestyle, recovery is essential.Uninterrupted sleep is the best way to recover. This is why the best mattresses for athletes are those that promote even balance and excellent support and comfort.Best Mattress for Adjustable BedsAdjustable beds can significantly improve your sleeping experience. An adjustable bed is a bed frame that moves your mattress up and down. Raising the head of your mattress helps open your airways, leading to a reduced risk of snoring and other benefits. Raising the legs of your mattress takes the pressure off your lower back and helps increase blood flow to your heart.The best mattress for adjustable beds will be able to bend and contour to new shapes without losing its ability to support you.Temperature Regulation and Air FlowGenerally speaking, a person only wakes up in the middle for two reasons: they are in pain, or they are overheating. If you are in pain, your mind will tell your body to move or shift positions to help alleviate the pain. If this happens enough times, you are bound to wake up. If you are hot, again, your body will move to try and cool itself. Everyone is familiar with the feeling of kicking the covers off to try and cool down.Because of this, it makes sense that when you’re looking for a new mattress, you want a supportive and cooling mattress. Though cooling isn’t the best word, it is the word used in most marketing. What you really need is a mattress that helps you regulate your temperature and doesn’t add to your body’s natural heat. If you’re a hot sleeper, chances are outside factors (diet, medical conditions, room temperature) will play a bigger part than the bed you are sleeping on. When looking for your next mattress, look for breathable layers put at the top of the mattress. Surprisingly, plenty of companies will put their cooling layers deep down in the mattress, which doesn’t help as much as a cool, breathable layer right at the top.Ten Worst-Rated Mattress Types to AvoidLooking over the worst-rated mattress models and brands on Sleep Like The Dead’s website and other consumer mattress review websites, we also noticed a few trends. The following traits frequently have the lowest customer reviews. Watch out for these trends in order to separate the best mattresses from the inferior ones.1. Promotional MattressesPromotional mattresses are those sold for a limited time only, often as doorbuster deals during major holiday sales. Their primary place is to catch eyes during sales. Since the models tend to be limited to a specific store and time, it can be difficult to research reviews or accurately compare them to other offers. These mattresses are typically priced very cheaply, but have significantly lower quality than average and may also have limited or no warranties.2. Very Cheap BedsWith the exception of temporary use/guest mattresses and children’s beds, very cheap mattresses (under $500 or so for a queen) generally tend to have worse overall ratings compared to mid-priced beds (in the $800-$2000 range). It is important to carefully weigh quality, reviews, and expected lifespan against the price.Cheaper mattresses can provide good comfort initially, but where satisfaction tends to suffer is in the longer term, as the lower-quality materials tend to break down faster and lose comfort sooner. These types of beds also tend to have less warranty coverage, meaning they will likely need to be replaced sooner.3. Too-Thin MattressesThinner mattresses tend to have lower comfort ratings in most lines, especially among side sleepers and larger individuals. This is because the comfort layers in the bed need to be able to adequately cushion the sleeper against the coils or support foam to prevent pressure points.People over 250 lbs prefer beds of at least 10”, while those over 300 pounds tend to prefer mattresses at least 14” thick. If you are a side sleeper, your ideal mattress will likely have at least 3” of cushioning material.4. Hot or Constrictive Memory FoamMemory foam can vary considerably by density and formula. As a whole, memory foam mattresses tend to earn the highest ratings, but those that dislike these beds tend to either have an issue with the heat or difficulty moving on the mattress.Both issues are most closely linked with beds that use thick layers of foam (over 5 lb) that are highly temperature-sensitive.5. Mattresses with Low-Density FoamLow-density foams, whether regular polyurethane or memory foam, tend to be associated with lower satisfaction over time when it comes to pain relief and durability. For memory foams, low density would be considered under 3.5 lbs. For poly foams, low density is under 1.4 lbs.Because low-density foams have a “less dense” structure, they are more prone to compression and provide a less buoyant feel than higher densities. However, these foams are typically cheaper so they can be budget-friendly for infrequently used or temporary mattresses (beds you expect to use less than 3-5 years). Heavier people should consider a foam that is more dense, as it will likely wear less under their weight.6. Innerspring Beds with Poor Motion IsolationIn innerspring mattresses, one issue that can receive considerable complaints is a lack of motion isolation. This is an issue for couples particularly, as one person’s movements can disturb the other’s sleep. Because of this, when looking for the best mattress for couples, be cautious about choosing an innerspring mattress.Mattress types most associated with poor motion isolation are those with bonnell and continuous coils. Pocketed coils and beds with memory foam or latex layers tend to have fewer issues with motion disturbances.7. Beds with Little or No WarrantyThe other complaint seen often in the worst-rated mattresses is related to warranty issues. It is hard to judge how a bed will perform over time even if you are diligent in your research, which is where the warranty comes in. A mattress typically is only useful for a fraction of its warranty length, as the table indicates.For a mid-range and higher bed, a good mattress should have at least 10 years of full coverage during which the retailer will repair or replace defective beds at their expense. Many will also have extended prorated periods during which a portion of costs are covered.The important thing to look for in a warranty is how deep sagging must be before the warranty kicks in – sagging over 1” can dramatically affect comfort and support. Sagging not covered by warranties is a frequent complaint in many of the worst-rated beds.8. Too Soft or Firm for Your NeedsMattress shopping is confusing for many, many people. It can be difficult to know which type of bed to choose or to decode different manufacturers’ terminology. Many mattress complaints stem from beds feeling either too firm or too soft. It’s also important to note that most beds with foams will soften slightly over time, so showroom models may not always feel like the bed you receive. If you are looking for a mattress that is truly soft but still supportive, check out our post on finding the best soft mattress.There is no 100% accurate formula, but generally back sleepers should opt for medium-firm to medium beds, side sleepers medium to plush, and stomach sleepers medium-firm to firm. Side and stomach sleepers put pressure on the bed in different areas than back sleepers. Softer mattresses allow them to sink into the bed for better spine alignment.It is important to note that sleeping on the stomach is not medically recommended. This can make finding the best mattress for stomach sleepers a challenge. This is because stomach sleeping goes against the natural curvature of our spine, can put extra pressure on our internal organs, and can lead to a narrowing of the airways, limiting our ability to breathe as we sleep.Sleep studies find that people with back pain generally feel best on medium to medium-firm beds. Since manufacturer descriptions of firmness may be arbitrary, it can be helpful to look for IFD/ILD ratings or read mattress reviews to see if there are any trends in comments regarding firmness. These measurements are meticulous and accurate and refer to the amount of weight needed to compress the foam a certain distance.9. Overpriced MattressesAnother complaint often seen in reviews stems from owners feeling they overpaid for their mattress. Even when they find the bed comfortable, this can be enough to affect satisfaction and ratings.Several mattress brands price beds high, but use only average materials. Retailers can also use sales tactics to exaggerate prices, such as making comparisons difficult or using high-pressure tactics.The best way to avoid buyer’s remorse is to carefully compare beds and read reviews. Be sure to get information on all layers and be leery when retailers and manufacturers won’t tell you what is in the mattress they are selling – chances are it’s because the bed is not competitively priced compared to peers. Make sure you stay within your budget constraints, also.10. Beds with No Return/Exchange PolicyA lack of a return or exchange policy can dramatically affect your satisfaction if the mattress you buy is not quite right. Many dissatisfied reviewers complain about being stuck with a bed they don’t like or having to pay high charges for returns.Especially when buying online, make sure you can return or at least exchange the bed if you don’t like it with reasonable fees. It can take a few weeks to get used to a bed, so you should have at least 30 days to make up your mind. Some retailers will require you to try the bed for a certain number of days prior to returning, so be mindful.Ultimately, taking the time to research a little and compare different beds makes it easier to find the perfect mattress for your situation and avoid surprises. Armed with basics and with a little work, you’ll be sure to come away with sweet dreams rather than a nightmare when you buy your next bed.Always ask about what the mattress is made of, see how prices compare to similar offers and don’t forget to check in to retailer policies. Looking online for reviews can also help provide more information on factors such as comfort, durability, and performance that can be difficult to judge as well. You can do your research without leaving the house. Some brands also sell their mattresses on Amazon, so be sure to price-compare before purchasing. In most cases, price, sleep trial periods, and warranties will be better when purchasing direct.Don’t get pressured into making a purchase. If a salesperson won’t let up, walk away and come back after doing some careful consideration. Some retailers thrive on customers they can push into a hasty decision. By shopping online you can avoid this for the most part.Frequently Asked QuestionsWhat are the pros and cons of memory foam mattresses?Conforming pressure relief and hug-like support are some of the big draws of a memory foam mattress. Side sleepers and people with chronic pain often sleep better when they switch to a memory foam mattress.Perhaps the most cited downside of a memory foam mattress is the material’s ability to retain heat. Traditional memory foam was a dense material, so it was difficult for absorbed heat to escape. Newer memory foams add conductive materials to better disperse heat.Why is there a dip in my bed?Mattress indentations are often the result of lying in the same spot, year after year. This dip means the mattress can no longer properly support your body, so you’re likely to experience morning aches and pains if you continue to sleep on it. If you’re not ready to replace a sagging mattress with a new one, a mattress topper can help you even out the bed’s feel.How often should you flip a memory foam mattress?Most memory foam mattresses should never be flipped. They have a stiff, supportive layer on the bottom and a softer top layer. When you flip the mattress, you squash the top layer and lie upon a less conforming foam. Instead, try rotating your mattress every three to six months to keep it in good shape.How often do you need to replace your mattress?There’s no set time for when a mattress should be replaced, though many recommend buying a new one every 7 to 10 years. It’s better to judge your mattress by how it looks and feels merely than just by how old it is.If your mattress retains its original shape and still provides a comfortable night’s rest, you should still be able to get some use of it. Conversely, if your mattress has lumps, tears, or indentations or you wake up sore and achy, you might need a new mattress.What is the best mattress for side sleepers?One of our favorite mattresses for side sleeping is the AS5 Hybrid, which has a luxuriously plush feel yet maintains full body support. A good mattress for side sleeping should have a soft to medium feel, ensuring that the mattress will cradle the hips and joints for pressure relief. A too-firm mattress can leave a side sleeper waking up in pain.It’s Decision Time!Now that you’ve got all the information about the best beds of the year, plus the ones to avoid, it’s time to decide which one is right for you. Our top recommendation is the Amerisleep AS3, but of course, you have to factor in your own preferences and budget.Adjustable bases may improve your sleep even more. We provide an in-depth guide on what to look for. And if you want even more information on finding the right bed, take a look at our previous guides for more information on buying an online mattress.This article is for informational purposes and should not replace advice from your doctor or other medical professional. CommentsLeave a comment LV July 13, 2015 at 10:22 pm I have read bad reviews of the Aire loom sold at Macy’s The luxury Firm that you rated best. I like the mattress when I laid on it at the store. Are the reviews fake to put down the mattress by competitors. Are there any real reviews left?LV lee December 1, 2015 at 12:04 pm I agree. I would never base my decision based on the own website’s ratings either. They could have hired people to put them up. I try to find a few sites not linked to the item and average them out. Aj November 28, 2016 at 1:27 pm Do not buy from sears everever Zeesal September 18, 2016 at 1:07 am We just bought one of their luxury airelooms and I am getting the best nights sleep in my life. I love this bed!! And I dont believe, trust or care what the reviews say, this makes my old favorite Simmons beautyrest seem like a bed of nails. Hopefully it holds up and doesnt sag…but I plan on rotating it a few times a year per the mfgr recommendations. Debi December 8, 2016 at 10:48 am which one did you buy?? And is it still good a few months later? Deborah February 4, 2017 at 11:52 pm I’m seriously considering the Aireloom line. Are you still happy with yours? SUZANNE ONEAL October 1, 2017 at 6:40 am Did you buy the Aireloom mattress and are you happy with it? I was purchasing the Beauty Hybrid from Mattress Firm for $5,000 and think I am changing my mind for the Aireloom brand. Thanks! Tracey February 13, 2017 at 7:02 am Zeesal,This is your first and only positive review on this thread but, you don’t say the brand, only to say one of their heirlooms? Simmons? Please specify. All I know by this thread is No Sears, No Mattress Firm. I’ve just purchased a Serta Benson for my 8 yr old. $169! I never asked about a return policy or warranty (the only thing I learned in reviews). But, for the price, it’s adequate, per size & the weight of my child. My issue with mattresses these days is you cannot flip them over & rotate anymore, which is a sagging guarantee, and a money making marketing IMO. Thank You. T. Noble. Tracey February 13, 2017 at 7:06 am Hello again. I’m also seeing that your post was made in September of last year. I’m curious, are you still loving your mattress? Please share. Thank you, T. Noble. Denise Angell April 17, 2017 at 3:51 pm I can’t type. It is Sleep Number that is bad. Sorry, my fingers are not going as fast as they should. Denise Diane May 31, 2018 at 2:41 pm Do you have a sleep number bed? If so, how is it? Ellen August 4, 2015 at 5:20 pm I bought a $1999.00 Simmons Advance Rest mattress from Sears and the sales person said I could contact the return line, not sure if it is Sears or outside vendors(800-479-5899) that takes the calls and tells you to test the mattress by putting a broom handle on the area that is sagging and measure it. It has to show at least a 1/2 inch and then I have to send the picture of it to this agency and they will decide if you will get a replacement or credit toward and other mattress… Give a me a break it doesn’t sag until I lay down on it and then I can’t roll over on my side because it is too deep. I am getting tired of getting ripped off by big companies like Sears…..They use to be an honest company … Anyone else that has had the same problems can contact me and maybe as a group we can get together and make these companies stand by their products… jean baker August 25, 2015 at 11:35 am I purchased a mattress from Sears and within two months noticed impressions begging to show. When I called the store I was told the impression had to be 11/2 inches deep before they would do anything about. it. And that I had to submit pictures to document this. Of course this only occurs when I am laying on the mattres…so pictures, are you kidding. I want a mattress that will not get impressions in it at all. (I am not talking about pillow tops that will crush just because of the material of which they are made.) Mattress warranties are a joke. I am going to Costco where I can return a mattress, no questions asked, if it does not perform. Aj November 28, 2016 at 1:24 pm What ever you do do not buy from sears sears sears Deb September 8, 2015 at 3:34 pm Ellen, I had a similar experience with Sears in May this year. It has taken me till August to get them to agree to replace the bed I bought. I had to keep talking to various store employees and finally got to the General Manager of the store that I bought it at in order to get some action. It took many conversations and me standing for what I wanted no matter what they said their policy was. My advice to you is to keep talking and move up the chain of managers until you get someone who is willing to do something for you. Just keep repeating that they have $2000 from you and you have a bed you can’t sleep in. Push for them to take the bed back altogether which means they will have to give your money back and they may offer you something so they can avoid a refund. If nothing is forth coming ask for the name and number of their manager and go all the way to head office if you have too. Just keep making noise, someone with a conscience will take some action for you. Aj November 28, 2016 at 1:26 pm Good advice donot buy from sears Debi February 19, 2017 at 11:30 am Simmons’s products are horrible. Mattress Firm sells the same crap. After less than 2 years, mine started sagging and the warranty wasn’t worth the paper it was written on. Royce Siggard March 15, 2017 at 6:55 am Sears is an honest company? I experienced bait & switch and not honoring sale ads back in the 1970s. I believe they lost a legal battle over that practice. Donald July 7, 2017 at 7:17 am I don’t buy anything from Sears, as they will never stand behind any of their products. R dragon August 19, 2015 at 9:19 am I agree Sears as a responsible. & dependable store is a thing of the past I don’t have any clean words I can use to discribe my lack of respect for them. JAY HODSHON August 30, 2015 at 10:00 am I BOUGHT A SIMMONS B. REST CLASSIC LAHOMA AVENUE VISCO FIRM ABOUT 5 YEARS AGO, DIDN’T LIKE FROM DAY ONE. HAD STORE LOOK AT IT, CALLED FACTORY, TOLD TO CONTACT STORE WHO DID NOTHING! WE HAVE LIVED WITH IT, YOU CAN SEE WHERE WE LAY. I’VE TURNED IT TO MOVE THE AREA WHERE WE LAY AROUND. NOW GOING TO BUY A NEW ONE! WE WEIGH 180 & 140 LBS. SO UNLESS YOU WEIGH 35/40 LBS. I’D SAY STAY AWAY FROM SIMMONS! Debi February 19, 2017 at 11:29 am Yes, I have the same problem. Simmons seems to be one of the worst on the market. After less than 2 years, mine was sagging on both sides and had a hump in the middle. 101 1/4 depth they say has to be at 101 1/2 depth. The warranty isn’t worth the paper it’s written on. I purchased mine from Mattress Firm. I will never shop there again. Boni Weinstein February 27, 2017 at 5:27 pm I agree! Our Simmons started sagging within a few months. Someone came to measure and told us it had to sag 5 inches which it did. The store, Carson, Pirie Scott refused to do anything and Simmons refused. We got rid of it and when it was picked up it collapsed like a puddle on the floor!!! Susan September 2, 2015 at 4:13 pm I purchased a bed also at Sears and was told to take a string and pull it across the bed and measure a sag. After doing so I measured 3/4″. The person on the other end spent a half hour with me then reported to me that yes I did indeed qualify for a new mattress, BUT…before hanging up he said if any of this information is untrue you have to pay for the mattress and delivery yourself. Fine. The next day I phoned sears back and invited them to bring their professional people to my home to measure professionally the mattress as I was alone and am not a professional. They quickly said, ok well mam we will put this under a comfort guarantee. Funny how fast they backed out of that one. Now I am challenged with going to their store and either paying more for a mattress or walking away with a mattress of a lesser cost and not receiving the difference. This is not, to me, customer satisfaction. Randy Baker September 5, 2015 at 10:17 am I have a Easyrest adjustable bed . Do not buy from this company the will not take the bed back .The bed was to hot and poor material. Also not comfortable in any position. Kathryn September 6, 2015 at 8:45 pm Ellen, I got the same runaround from Mattress Firm when I complained my 3 year old one that was sagging like a much older one. All the measuring, photos, forms to complete are efforts to make it so difficult to ever expect satisfaction to your problem.What ever happened to satisfaction guaranteed? Paula July 11, 2016 at 8:46 pm contact the manufaturer…after the 100 day comfort guarantee, you have to go through the manufacturer, as it is then their problem and their warranty department has to deal with any issues-that is not mattress firm’s fault-they didn’t make the bed. Jeff October 30, 2016 at 3:13 pm I bought a $1300 postupedic from mattress firm and within a month I’m sleeping in a valley, I’m 6-4 and weigh 220. I decided these mattress store are having product made to their specs so I decided I want a refund and get a mattress from a local dealer. Initially they would exchange for another, better and I pay the difference. That’s fair. I just want my money back, so, no problem, right? Okay, here’s what we will do. The FREE $149 cover we will deduct as well as our $149 refund fee. I argued that the cover was FREE, a gift. They finally got it after talking to their area manager. For now, and I say now, I’m out of the $149 return fee, that, out of the goodness of their heart reduced to $145. All of the return fees were not mentioned at point of sale. Debi February 19, 2017 at 11:24 am Mattress Firm’s guarantee isn’t worth the paper its written on. L. Woode September 18, 2015 at 3:49 pm 9/17/2015 Purchased Brunswick King set 1/2013..Started sagging with ridges at 1 year, rotated mattress every 3 months but ridge is now 3″ wide and 3-4′ long with deep cavity on both sides. Have spent $$$ for medical care for pain from neck to ankle, spouse cannot sleep for arms going numb. Pretty sad when we have to sleep in a 20 year old mattress to get a good nights rest. Janet J Barron September 23, 2015 at 1:13 pm Bought a Mattress from MattressFirm –SUPPOSEDLY with a good return policy. Wrong. Within 9 months, it sagged and was totally uncomfortable and lopsided. Began calling Mattress Firm to come see it. Nothing happened. ***18 MONTHS LATER*** when I had turned Mattress Firm over to the BBB, and the Chamber of Commerce STILL no one would come out to look at the mattress which by that time was in TOTALLY horrible shape. FINALLY I contacted the Attorney General’s office. Mattress Firm was livid but DID come out. They told me that the mattress was fine and would only take it back if *I* paid for the shipping. By that time, I had purchased another mattress and told Mattress Firm that if they didn’t come out and take it back that I would have someone COME GET THE HORRIBLE MATTRESS AND HAVE IT THROWN ON THE FRONT OF THEIR STORE WITH A SIGN RECOMMENDING THAT ***NO ONE*** EVER SHOP THERE! A YEAR AFTER I TRIED TO GET HELP WITH IT, THEY FINALLY CAME AND GOT IT. COUPLE OF MONTHS LATER, I GOT A CHECK FROM THEM FOR CLOSE TO $200. I HAD PAID ALMOST $500 FOR IT. The new mattress which I got from another mattress merchant now is badly sagging in a number of places and I am seriously shopping for a GOOD MATTRESS! Unfortunately, I can’t make heads or tails from all the store’s deceptive advertising! All I want is a GOOD, FIRM, DURABLE MATTRESS but don’t know where to turn. Am willing to pay decent money for a Full (up to around $600 or so) but have NO IDEA which technology, style, or.brand to buy. I live alone and sleep alone! I weigh about 140#. HELP!!!!!!! BTW. I am a Senior woman having spent about 40 years of my life as a professional writer and Senior Editor writing about Science and Technology until I retired about 12 years ago. So TALK ABOUT FRUSTRATED!!!! I do NOT think ANY OF THE MATTRESS stores here are honest retailers…Your advice? Janet J Barron, Colorado Springs, CO Venyse November 29, 2015 at 9:16 pm Janet- I had the same problem with MattressFirm. They told me that I just needed to put a piece of wood in between the mattress and boxspring- they wouldn’t do anything about it. So much for that great return policy they have. What a crock. I’m now stuck with a $600 piece of junk with a giant dip in the middle of the bed. Looking for a new one.. hopefully with better luck this time. I will never buy from them again and tell everyone I can not to. Paula July 11, 2016 at 8:47 pm contact the manufaturer…after the 100 day comfort guarantee, you have to go through the manufacturer, as it is then their problem and their warranty department has to deal with any issues-that is not mattress firm’s fault-they didn’t make the bed. Rachel November 10, 2016 at 6:11 pm If you want a return customer, you should provide them with the best customer service possible. Even if the problem is “not MattressFirm’s fault, they will lose all future sales from this customer and everyone they know. Reputation is everything in sales. It doesn’t take that long to contact the manufacturer for the customer. I do it all the time. I am in constant contact with my rep about everything from merchandising to product quality. Just do your job and quit passing the buck. Jody Stevens June 25, 2017 at 9:48 am They sold it!! And it’s absolutely their responsibility to know what they are pushing to people, to include the manufacturer and all product details! That is their job!! It is pathetic that people can’t trust retailers!!! And they have to do such in-depth research to prevent sellers from screwing them over!!! Not everyone, especially the elderly, has computer access to do that kind of research! They are at the mercy of the unsavory retailers that prey on people!!! Amber Inman March 15, 2017 at 8:38 am Your story has happened to so many people. I have neck and back pain. I researched mattresses for a long time. Eventually, I had to design the mattress myself. I found a mattress store willing to make it happen. I wanted an adjustable bed which added to the cost. I’ve had my bed for a year without problems. So I ordered a latex firm organic mattress with 100% cotton material on the top. I avoided memory foam because everyone was pushing it too much that I became suspicious. I recommend latex mattresses. I don’t have coils either. So my bed had zero odor. The only thing is I chose an extra firm. I should have tried a medium-firm. Otherwise, I made the right decision to order the ingredients for my mattress. It was more expensive but spending 6 to 8 hours daily on a mattress makes it worthwhile to get what will make your body sleep in comfort. But latex might be something for you to consider. GOOD LUCK!!! Bob April 8, 2016 at 4:33 pm Try going to the sleep number store in Park Meadows. Xan there is really wonderful about listening & helping you find what you need and also works for you. I have had my bed for close to 10 years & I am still LOVING IT! The beds are amazing & generally customer satisfaction is very high. Great warranty & also better sleep. Background info …. I cut hair anywhere from 30-50 hours a week for over the last 13 years , so standing & back pain / issues are all common in my industry in which case MY SLEEP NUMBER really helped in all areas… XAN @ Park Meadows call ahead to make sure she is there & see no one else & you will be very happy!!!! Katia May 3, 2016 at 8:02 am Janet – I have been researching the mattress market and I find that it is easier to buy a good used car than a new mattress set! First thing I learned was to pay NO attention to the sales pitches from mattress makers, mattress retailers, or sales reps. Secondly, look for a good, old fashion “flip” or double sided mattress, be it foam or a spring type. A flip/double sided mattress will last much, much longer than the new non flip ones. Remember the mattress companies are saving 25 – 30% in manufacturing costs, which IS NOT passed on to the consumer. Mattress retailers may tell you “flip” mattresses are no longer made, NOT TRUE. They are still made, mainly by higher end manufacturers or by the “hotelier”division of the big 5 makers.Venyse – I don’t know what type of mattress you have, and the store has brushed you off, but don’t distregard the idea of putting a sheet of ply wood between your mattress & box. I have a 30+ year old double sided mattress & box which Only Now is beginning to show signs of aging. We have had a 3/8” sheet of plywood (NOT particale board) between the matress & box from day 1. We are not heavy people, our bed supports a total combined weight of 311 lb. By using the plywood we have extended, so I have been told, the life of the bed by aleast 7 years. This was a very firm, chiropractic top quality bed (for its time). I will take my time to buy a new bed, and go to stores armed with several “test” questions (I know the correct answer) to ask the sales reps. I have also contacted several mattress manufactures to get info re their matresses. For any big ticket purchase; appliances, furniture, car, a home, I do my research and go in armed with a note book full of questions and write down the various sales pitches given. Also I play the “dumb woman” 🙂 Sales people become nervous when they see you taking notes. Also any promises they make I ask for in writing and with their signature. That REALLY makes them nervous. Yes, shopping for new mattresses is time consuming, but I play it like a game, with the “winner” being me! Regina Hall July 2, 2016 at 5:53 am Tuft & Needle, online Paula July 11, 2016 at 8:56 pm Geesh, it sounds like you had quite the time…unfortuantely, your recourse needed to be to contact the manufaturer…after the 100 day comfort guarantee, in which you can return the mattress and use your money paid for it, minus an exchange fee, to get another mattress you feel would be better suited, you have to go through the manufacturer, as it is then their problem and the mattress manufacturer’s (i.e. beautyrest, serta, tempurpedic, sealy, etc) warranty department has to deal with any issues-that is not mattress firm’s fault-they didn’t make the bed. I’m sure they would have traded out your bed if it had been within their 100 day sleep happy policy-I know a few people who have done that. But again, after that 100 days, you have to go through the company who actually made the bed. That’s why the bed manufacturers have a warranty, most for 10 years, just like any other product you buy. You can purchase a computer from a company, and they have a return policy…after that time has passed, you have to go through the manufacturer, for example…this is no different. Sorry you had such a hard time though, that stinks…hope you were able to get something to sleep on by now that suits your needs! Pam February 8, 2017 at 8:58 pm Paula sounds like she works for MattressFirm. I will keep reading all the comments in hopes that I can make a good purchase in the first place. Raymour and Flannigan sold us a very expensive one that puts both my and my husband’s arms to sleep if we lie on our backs for more than a few minutes. I am 5’7″ and need a stepstool to stand on before I can sit on my bed. I would tell you what the brand is but the mattress is too heavy to bother checking the tag. Have had it 6 years- 5 years and 11 months too long. No rush to make another mistake. Warranty Rip Offs September 2, 2016 at 6:48 pm Hi, I’m sorry but $600 is not decent money for a mattress. The money you have wasted on these low end brands you could have already bought top of the line quality. Plus everyone should take their weight and/or their partners weight into consideration before your purchase.Never rely on a mattress warranty they’re a farce! They measure the sag with a string technique there is zero pressure applied to the bed. The mattress usually doesn’t sag useless pressure is applied in most cases. Therefore the tech sent to your home reports no issues/problems with mattress and zero refund/credit. Liz November 5, 2016 at 7:56 am Hi, I purchased a S&F mattress set. I paid 12,00, plus interest . The mattress started sagging in 6 months. I weigh 125 lbs. Art Van blew me off without even testing mattress for sagging. I ended up giving it away. A BIG waste of money. I then started my search for a good nights sleep. I did loose a few hundred dollars and burned a few bridges with some sales reps. in the prosess ,but OH WELL, I was not going to be scammed again!! 1st.stop. Macy’s :A plush top beauty rest , returned. Felt nothing like the one I tried in store. I could feel the coils. 2nd.stop. Sears: Beauty Rest Recharge: returned: waves through out the mattress.3rd: stop,Mattress R Us: Sealy:Latex mattress: returned, hard as hell and hot. 4th stop : Pure art van: Sealy Optima ;returned, memory foam was still to hot and did sink in. 5th. Ikea: I tried and returned every mattress in that store except one. You get 90 days to exchange your mattress one time. For some reason or other I exchanged 7 times. Give or take. The manager was going to bar me from the store but after he realized my delight with Ikea he changed his mind.Plus all the money I’ve spent in that store. Anyways, I did find my mattress in Ikea .The Sultan Holmsta. I did buy a latex 2 inch topper for it just because I found it a little to firm. The mattress cost me 560.00 dollars, mattress only. I paid 250. for latex topper from company online. I’ve had this mattress for 3 years now and could not be happier. In fact I wanted to buy one for my son,but they no longer carry it. I’m going today to see if what they maybe replace it with. On that note, you do not always get what you pay for. I lost money in my search . There was some restocking fees, some merchants did not honor their return policies and charged me to pick up mattress. To me it was worth it, I just was not going to be stuck with a crappy mattress . My advice is, If you like a little bounce and give when you move, stay with a innerspring . Get a medium firm no less then 10 in. thick with a good coil count. Then purchase a topper of your choice. Latex is more resilient and dose not hold heat . Latex also last longer. Memory foam holds heat and dose what it dose. Point, You can always change your topper with less expense vs. buying a whole new mattress. Stay away from pillow tops. I know way to many people whom loved their pillow top for a year until it wore down. You cannot cut your pillow top off the mattress to replace it. Believe me I thought about it with my Serta pillow top , which now is probably in some dumpster somewhere. Hope this helps!!! tony November 12, 2016 at 1:39 am Ok my turn, I bought a mattress ( not saying what kind ) in this case it could be any, about sagging yes tech comes to your home checks it out with string and also no support (1×4 piece of wood) across the box spring NO WARRANTY well after all the mattresses I bought during and close to warranties end, I called because mine was also sagging before it’s time I had some lead put it in a box ( or whatever weight you have ) that’s right but it on the bed watched out my window when tech showed up took the box off he came in did his thing need I say more ( it worked ) Arlene December 7, 2016 at 5:04 am So true your comment that happened to me with Bassett mattress manufacturer guarantee. Pissed off. T W. December 31, 2016 at 2:05 pm I strongly agree with you $600, doesn’t buy you a good night sleep, especially in a full or a queen. You probably have to double or tripple that 600 bucks . Karen September 10, 2016 at 4:13 pm I don’t know but thanks for the chuckle Mary October 13, 2016 at 12:51 am Check out the Dormeo püreLUX 12″ Ultracool Queen Memory Foam Mattress. Costco has this one and the manufacturer in UK has a full range up to 15 ” or more! I’m going to try this but not sure what I need as far as boxspring and frame. It gets good reviews. Good luck! Christina Swistak October 22, 2016 at 1:52 pm Mattress Firm ripped me off too. We are searching for a new mattress too. My friend swears on IComfort. Chuck February 28, 2017 at 7:36 am We purchased an iComfort. Best bed ever for about 3 years. Now it is awful. I think it was close to $2000, but I don’t remember exactly. I am shopping again. Becky March 2, 2017 at 7:07 am I am having so many issues with sagging and other health problems. It is so bad they thought I had MS. Do not buy IQ. Margie October 28, 2016 at 6:47 pm You do have to spend some money on your bed–since it’s a place that we all spend so much of our lifetime using! My husband and I bought a Sleep Number bed about 7 years ago and we STILL love it. IT was worth every penny. Just go and check them out! Rick November 26, 2016 at 12:04 pm original mattress factory may be able to help… Leah December 3, 2016 at 9:43 am Have you tried a Hybrid bed?…best of both technologies – individually wrapped coils and cool gel memory foam…they are direct shipped from the mfr for free and have anywhere from 10-20 yrs warranty…get at least a 10.5″ (they go up to 16″) and there’s no need for a box spring if you have a platform bed… They seem to have several ‘brand names’ but the manufacturer is CUSTOM BRANDS, and are sold online through many retailers (ie, Amazon, Walmart, etc- not your typical mattress stores)…best part, they’re reasonably priced!..between $300-600 gets you the bed of your body’s dreams! Nick January 26, 2017 at 11:50 pm Pocketed coil is a must. 7 out of 10 firmness. Never too soft. Foam encased. Tight stitching on top. Thats your best bet. Debi February 19, 2017 at 11:23 am I guess I will have to do what you threatened to do. I am getting no resolution with Mattress Firm over a less than 2-year-old and badly sagging, $2000 Simmons Beauty Rest mattress. It has now cost me $39.95 for their agent to inspect and another $75 for added frame support. And they still haven’t replaced this piece of crap mattress. Shannon February 26, 2017 at 7:02 am And what kind of mattress do you think you will get with “almost $500”? You’re gonna get a junk mattress that’s what! You need to spend $1000 min for a good mattress. Mary March 3, 2017 at 4:32 pm You have to go through the manufacturer. Just got an $1800 credit at Mattress Firm. MARK D HICKMAN March 6, 2017 at 10:45 am You won’t get a good mattress anymore for $600 dollars. If they still make a good mattress anymore. Ben May 8, 2017 at 10:43 pm Research using Consumer Reports magazine/online. Maryann September 26, 2015 at 9:28 am I purchased a Simmons Beautyrest from the “Black” line at Raymour & Flanigan 4 years ago. Loved it from day one, but here we are 4 years later and not only is it sagging but the top layer of material does not feel attached and it bunches up underneath you when you sleep. Called Raymour and since they have a 10 yr warranty, sent someone out to due an inspection. We were told our mattress was defective and to come to the store and pick out a new mattress, no questions asked. We were given the full value of what we paid for our mattress. So we were able to pick out an equal mattress. Only extra we had to pay was $153.15. Delivery was free and the 10 yr warranty starts all over again. The manager at Raymour was extremely friendly, knowledgeable and helpful. I love the Simmons Black line and I will only purchase from Raymour and Flanigan. rich v October 2, 2015 at 6:57 pm Sears is the worst company to buy a mattress from! The first mattress was uncomfortable so we went back 3 days later, the sales person said it takes 2-3 weeks to get used to the mattress!? We went back to return and they said we waited to long to return, my wife had such bad pain she was in tears everyday .The manager came over and tried to convince me his 20 years selling mattresses he had greater knowledge than my 53 years of sleeping on them. I had to explain he is the person hurting my wife not Sears and if he doesn’t refund or exchange he’ll share in my wifes discomfort. The store manager came over and she reluctantly exhanged for a different firmer matrress of the same type ONLY. Fast forward year and a half, I found out large people like myself its not recommended to sleep on memory foam mattresses. $1100 I wasted on the sales mgrs. 20 year expertise. Stay away from Searsbwhen buying a mattress. Debra September 4, 2016 at 1:13 pm I too paid 1700.00 for a Simmons Beauty Rest King. Within 6 mos., it was beginning to sag. Life got busy and never had time to take issue with it. Things progressively go worse and now, 5 yrs later, I’ve hurt long enough. I am so confused about what to buy. Natalie T Sims January 25, 2017 at 8:57 am Beauty Rest is the WORST, since 1972 it has been the worst!!!ANyone know about the Sleep Number Beds? Bob and Barb February 2, 2017 at 3:23 pm Bought a Simmons Beautyrest King…..started to sag with 2 years. They tried to tell me that was natural….not for a $1800 set. Never again. We are going Serta because we always had best luck with them in the past(been married 47 years). Bob and Barb February 2, 2017 at 3:38 pm BTW….”they” is Mattress Firm. Debi February 19, 2017 at 11:20 am Yep, I have the same one and I am still fighting with the company to replace it. It was $2000 and it’s not even 2years old and already sagging on both sides. Mammy March 7, 2017 at 10:19 pm My parents bought a Beauty Rest almost 60 years ago. My husband and I bought one 37 years ago. Both were the worst mattresses ever. I did get a new mattress under warranty. We’ve moved on since to soft-sided waterbed. I’d run far and fast from Beauty Rest. That being said, we are looking to replace what we have soon. laura May 20, 2017 at 4:58 pm We had the same issue. Are you sure it wasn’t your frame? The mattresses are so heavy the frames are sometimes not durable enough to support the weight of the mattress. Donna Provenza May 26, 2017 at 9:45 pm Uh oh. We also bought a Beauty Rest mattress from Sears. It began sagging where we both sleep. Big indentations. It hurts my husband’s back. We won’t try to return it because we know retailers don’t honor their ‘warranties’. It’s 3 years old and we need a new mattress. Also, not sure what to do. Claudia November 8, 2016 at 1:13 pm Sears is absolutely awful. You pay a huge fee to return or exchange. My bed was too firm and I had so much pain I had to sleep in guest room or sofa. Mattress shopping truly is Painful business!! They refuse to take mattress back until 30 days and then a 15 percent,plus pick up fee. Very costly on the body and pocketbook ? Srobert January 2, 2017 at 10:30 am Sears is about to go under. They do not have a chance for survival Georgette Couch May 12, 2017 at 3:30 pm You are so right, so right. I hate them for cheating me too. They are going to go out of business soon if this crap goes on. I will never set foot in their store for anything. I hope other people will do the same. Taylor October 11, 2015 at 10:39 pm Does anyone have any thoughts about Saatva mattresses? They are online order only but can’t find any reviews. Seem fairly priced for the specifications comparisons to other name brand mattresses. Thanks for taking a moment to comment. claireP November 24, 2015 at 1:34 pm Does anyone have any information about Mattress 1″st? It is a US Company Deborah April 5, 2017 at 9:03 am From what I have been told, it is made by Serta. Mattress 1st products are only available from retailers who belong to the Furniture First purchasing cooperative. Members of the cooperative are locally-owned businesses across the United States.The minimal specs are about par for mattresses. The coil count seems to be a bit low, as compared to some brands. However, with no mention of the coil gauge, this count may work just fine. I’ve seen them in a couple of stores and have been on one. For two minutes, it felt fine. Joey November 30, 2015 at 2:06 pm The one thing I have learned is the entire Mattress industry is corrupt, deranged, and full of more sleazy salesmen than a used car lot, lol. We started out at Mattress Firm, went in and told them our budget was $1000. The sales guy shows us a $2300 ‘Optimum Courage’ blah blah mattress. Yeah, so didn’t listen right away… We left and I could not find the mattress anywhere else, which I thought was strange. So I called a mattress outlet and the guy told me the ‘real’ name is Inspiration Gold, but its called something else for Mattress Firm to discourage people from finding it cheaper other places.Of course, he had one available for $1900. I went online and found it for $1699! Jen December 5, 2016 at 10:37 am You know you could of easily negotiated that price down 50% T W. December 31, 2016 at 1:57 pm That outlet guy also wasn’t telling you the truth. most of the time , the cheaper bed , has less quality and quantity cushioning on top, often enough the boxspring isn’t the same quality. The springs might be the same gauge and count , but , the quality (price) is in the cushioning of the mattress , that’s where the comfort what people are looking for is , in the cushioning, and thats where the price difference is The better the quality of the cushioning , the longer the comfort of the mattress will last. Ronda Boyer February 1, 2017 at 12:04 pm If you didn’t have that brick and mortar store to lay down and try out the mattress would you have bought online. That’s why they change the names. Because so many people come into a real store that has to pay a mortgage and sales people and all the other bills to run a store and turn around and buy online. Then when local stores start closing they wonder why. Ross S. March 14, 2017 at 8:02 pm The purchasing experience you just described is why places like Matress Firm operate in the manner they do. It is out of necessity to stay in business. You just gave a perfect example of the type of consumers who do not think twice about taking free advice from an honest person who is providing not only that, but a physical retail store for you to try out the product. Instead of buying the matress from him like you should have, you ran off to the online retailer to save $200 (or less with shipping). Keep taking advantage of honest retailers like that, and all you and your fellow consumers will be left with are sneaky places like Mattress Firm, or bargain basement online retailers. This same logic can be applied to any larger purchase decision. JLN June 24, 2017 at 11:10 pm I know this is old, but each store has its own name line for the same products, just like cell phones. What Verizon calls the Stylo 2V is known as just the Stylo 2 because it’s exclusive to that store. I had the hardest time finding my particular Beautyrest and Recharge Heritage collection “Constitution” at a different store because the name “Constitution” was only for Famous Tate. The prices? That’s just retail wars. I hope you were able to find what you needed and this puts you at rest. Leo December 6, 2015 at 2:38 pm I work at a local mattress retailer where we sell only mattresses always buy a bed from a mattress store. I’ve learned in my ears working here that people that buy beds and furniture stores and retailers that are not bed stores are not as happy as people that buy beds from an actual bed store. My company I work for is locally owned and operated five employees and service whole city and surrounding cities Jayne Dough April 13, 2017 at 6:00 am Good advice, but you learned in your “EARS?” may need a do-over! LOL! 🙂 Barbara July 2, 2017 at 3:01 pm Where is this mattress store? I am looking at an Aireloom mattress. What is your advice? My history is with Schiffman mattresses. But it’s too far from home. Also Sleep Number. But I’m concerned that the controls could break. Sarah December 7, 2015 at 7:59 pm My advice, don’t buy a $500.00 mattress. valerie October 10, 2016 at 11:20 am Not helpful and hardly the point. If the mattress was defective, they should take it back without a restocking or pick up fee. Further, people usually buy what they can afford. Don’t judge. LORIE November 10, 2016 at 12:59 pm He is just stating it is not worth wasting your $500.00 you will just have to turn around 6 months later. Purchase something of better quality, just keep saving your money and you will be happier and your mattress will last for years! Aj November 28, 2016 at 1:15 pm I agree with if they put a 10 years on it it should last that no matter what you spend Rod January 18, 2017 at 7:44 pm i bought a tempur for 3,300 and it only lasted 2 years before it sagged. im 6’2 and 160lb. so not a big person. so much for you get what you pay for. Hughes January 28, 2017 at 12:13 pm I understand, but I bought 3 $1,500 mattresses, they all 3 were horrible. Sinks and saggs, all over. I never want to buy another simmons or beautyrest. Pat March 26, 2017 at 7:20 am I don’t think that’s “judging.” You get what you pay for. If your budget limits your decision don’t disparage the company. Cheap is cheap! Judith November 30, 2017 at 3:33 pm When did $1,500 become cheap? How much is an average person supposed to pay for a decent mattress? CarolB April 27, 2017 at 9:09 am A $500 dollar mattress is even out of our league. Not everyone has tons of money when they live paycheck to paycheck. Jeff July 3, 2017 at 4:20 pm Valerie, thank you for responding to such a demeaning comment. I hate reading judgmental comments like Sarah’s that so often go unresponded to, kudos to you. We all do our best. hfr April 2, 2017 at 4:56 pm If you aren’t willing to spend $500+ on something that you are going to spend 30-40% of your life sleeping on, then your priorities need to be sorted. Sfayz March 15, 2016 at 12:55 pm I bought Beautyrest Recharge from The Bay on Queen & Yonge, the mattress is not even, uncomfortable and 3 inches short from each side. For return they deducted 20% restocking fee and $75 for pick up. They denied that mattress is 3 inches shorter than standard size. I lost $300 and would never buy mattress from The Bay. I am going to file a complaint against them with Consumer Protection Ontario. ann helm September 11, 2016 at 3:03 am Beautyrest used to be the Cadillac of mattresses – not so anymore. Look at Consumer Reports for 2016 and you will see Novafoam sold at Best Buy or Costco, far better. Leigh September 26, 2016 at 3:56 pm I bought a BeautyRest Recharge from Sleep Train. Within 6 months we started seeing sagging and a ditch formed where my husband (6’4″ 220lbs) was laying. We were told that the indentation had to be 1″ when not in use before the warranty would validate a claim (NOTE – make sure you read very carefully the details on your warranty, a lot of them have very strict requirements!). Fast forward a year and a half with some procrastination on our part. Filed an online complaint through SleepTrain and received a call back the next day with an appointment for an in home evaluation. Mattress was evaluated and had results back within 2 days saying they would validate the claim. They gave us a new invoice number and told us to go into any store and pick up a new mattress at no additional cost (unless the value of the new mattress exceeded the price we paid for the old one). We are going to look tonight but so far SleepTrain has been great with their customer service! Sheila DeVore January 7, 2017 at 8:55 pm I have had same issues with a Beautyrest black. Queen they didn’t honor the warranty. Very nice salesmen but the manager never returned my phone call. I will never do business again with Sleep Train or Sleepezys who is buying them out. Crooks they do not honor there warranty. Christina Swistak October 22, 2016 at 1:48 pm I too received poor customer service from Beauty Rest. A very uncomfortable poor quality mattress that was over priced. I bought mine at Mattress Firm & the warranty wasn’t worth the paper it was written on. John April 3, 2016 at 2:41 pm We did our research and still got taken in. We bought a serta bellagio mattress in Peterborough at Heritage Furniture on hwy 7. We were told it was the best mattress in the store and the top seller. We were told we could exchange it within 60 days if we were not happy.Lo and behold we use it for 3 weeks and it starts to have permanent indents and bunches up. We called the store and sent photos which show the obvious defect. You expect to exchange it right away, right ? Wrong, they pawn the problem off to Serta and the store won’t let us exchange it for another model as promised. Hopefully Serta will stand behind their product.Customer service is right out the window here.Stay away from this store at all costs they do not stand behind what they say.Heritage Furniture 971 Hwy #7 East, Peterborough, ON K9J 6X8The owners name is Keith Hughes Paul Duckett May 6, 2016 at 12:12 am I will never buy a mattress or other furniture products at Sears again. Yes!!! What happened to the ” “Satisfaction Guaranteed” from Sears. They can go out of business just like Montgomerty Ward for all I care. You are foolish to buy from them. PD loretta hall May 15, 2016 at 2:47 am what bed would you recommend to buy for back and neck pain? would you recommend buying one from rooms to go? Phyllis Thomas May 22, 2016 at 6:14 pm What is your opinion on the Saatva and the IntelliBed? We have purchased 3 tempurpedics and they get soft over time and tired of the sleeping hot. Hate the motion and sagging with coil beds. Wendy May 26, 2016 at 8:40 pm My spouse and I bought a Kunf Size platform mattress by Vera Wang Serta in 08′. It was $1600.00 with platform frame bed. We were told about the 1/2″ sag. We didn’t complain bc he’s too heavy at 265 and I’m bottom heavy at 189. We had a hump in the middle after a year. Then now is 2016 and we have turned it sideways each year and his side is dipped and sagged into a hug hole. My side is fine except for the hump in the middle. Getting out of his side of the bed is like climbing out of a water bed. So here’s my facts 1. Vera Wang -HA – we just paid for her name 2. My husband’s snoring became insanely loud 3. Gel pillows are way too hot and firm. 4. Platform beds aren’t supportive enough 5. Don’t trust holiday sales 6. If you sweat or are hot natured when you sleep, the mattress become more sagging much faster!!! 7. Now we have this King bed and a high blow up air mattress size Queen in the same room bc his back hurts so bad.We are gonna go to find another mattress and bed next week. I’m gonna check out the Amerisleep Revere bed. Wendy from Georgia Wendy May 26, 2016 at 8:43 pm I meant a King mattress and that he is top heavy. Sorry for it sounding bad. We are both heavy. Lol Lou Bookman May 28, 2016 at 9:03 am We went with the Layla mattress from Laylasleep.com and after trying an returning almost 5 or 6 mattresses before, we are now happy campers. Tony Pattan June 7, 2016 at 2:28 pm Can you guys do a review on Layla. I really love their mattress. Steve June 18, 2016 at 4:54 pm Comments on ‘Tuft & Needle’ beds? Deb July 9, 2016 at 11:31 am Help. Sleepy’s was just bought out bt Mattressfirm. I just stopped today to return on mattress under Sleepy’s warranty. Sheila DeVore January 7, 2017 at 8:47 pm They bought out Sleep Train they won’t honor your warranty crooks! Tim February 23, 2017 at 12:03 am If they refuse to work with you, contact them. Sarah July 4, 2017 at 1:18 pm Sleepy’s was selling new mattresses with filling from a returned product. Some were filled with bed bugs. As a pest control person, I can attest to this. Amy July 11, 2016 at 6:15 am Has anyone tried a sleep number? Carolyn Curtis July 13, 2016 at 4:18 pm Thinking of buying a SAAVTA mattress – King Luxury Firm. Can only buy direct from manufacture. Anyone have experience with the quality of their mattress? Mrs Jones July 16, 2016 at 9:45 am We bought a Beautyrest Recharge Marisol. After 4 months we noticed a large dip. We called RC Willy and they sent out an inspector It failed their inspection. Beside the fact it had a 2 1/2 inch dip, it is also has a 1 1/12 inch buckle. RC Willy has issued us a full refund. The next day. Stay away from these types of beds. Though I would definitely recommend buying from RCWillys. Just ensure to follow all guidelines in the warranty Linda Y. Chan, Esq. September 1, 2016 at 2:40 am What about an expensive custom-made mattress like “McKrosky” sold in San Francisco for about $5,000 – $10,000? My husband and other friends have them and say this is the way to go. I have a 16 year old Serta mattress that cost $1600.00 and I am fine with it. Does it matter how big you are? I am a 5’5” 125″ woman who sleeps in a Queen bed alone and I am very comfortable even though I suffer from arthritis in the shoulders and they sometimes hurt in the morning but goes away once I get up. I feel it is time to buy another mattress, but I have no complaints. I want to buy a “McKrosky” mattress, but I don’t want to be a sucker. Thanks a lot! I enjoyed reading your website. Sincerely, Linda Leo August 9, 2017 at 11:34 pm If you are not a large person (say under 170 pounds) and you sleep alone in a queen size bed, you are less likely to encounter many of the issues posted here, even with a mid-priced mattress. I have found worn edges and lumping are more prevalent with two in a bed. If you are a senior or a person that sits on the edge of the bed a lot, then the edges may start to break down if it’s not a quality product. We just returned a Cariloha queen after 80 days, no questions asked. Because of personal issues, the bed just did not work out with two people. A slight high spot was building up in the middle. However, the overall quality of materials is great and the memory foam should work out for one person. Eco-friendly bamboo-based sheets, comforter, etc., are first class. dave niesse September 15, 2016 at 12:41 am what do you think of Saatva Mattress company. i’m looking at a Luxury Firm king on a sleigh storage bed. no box spring, just mattress f/$1398.00 total.American made,15 year warranty. advertised on internet . please give me your input, thanks Brian September 15, 2016 at 2:27 pm Why would anyone EVER consider buying a mattress from a retailer who offers in home trials and accepts returns? Has it not occurred to anyone where these returned mattresses go? They are repackaged and resold to another customer. So essentially you may in fact be purchasing a mattress set that has already been in another customers home for a period of up to 120 days. NASTY! As a mattress retailer for almost 15 years I would never do that to one of my customers. Best Mattress Brand October 27, 2016 at 12:56 pm Actually, it’s illegal to do that. Any used mattress or mattress containing used materials must be labelled as such, according to Federal law.The mattresses that get returned to any reputable company are taken as a loss. Some of the online brands (like Amerisleep) request that beds get donated to non-profits locally in the event a person is unsatisfied, and do not actually even receive them back.However, it is wise for shoppers to check with the store they are considering about their return policy, and what happens in the event they do need to return of course. Fuzzy October 28, 2016 at 11:55 am It is against the law but manufacturers can take the mattress back and recover it. Reusing the product is not out of the question and if the product is $2000 plus retail mattress, they have to consider it. Donating is great but it does not pay the bills. Really consider this when you are purchasing a natural material mattress as the costs are very high to donate. Fuzzy Margaret Whitmore November 20, 2016 at 12:44 am Yes , I don’t want a returned bed, and how can we tell, also all these reviews make it so complicated, afraid of buy ing two beds because of the cons in all of them MR, KnowitAll December 14, 2016 at 12:35 am Actually the mattress are returned to the manufacture where one of two things happen sold over seas where restrictions are different or resold here in the US from Discount sellers who advertise name brand beds for large savings generally 50-80% off typical retail pricing . When you go to see these retailers they will ell you the mattress get a dirt mark or blemish during shipping some mattress are just like that others are comfort exchange mattresses these discounters have no idea they buy generally blind loads from manufactures they pay a flat price per piece no matter the quality . Now if you look carefully the beds are generally stamped factory second or in some cases used .. some discounters may in fact clean these stamp marks for using bleach or another cleaning that removes ink, or in other cases may cover it up with a patch that says firm plush pillow top or maybe cover it up with a path that just has the new companies name. It is not illegal to sell these beds but in some states the beds do need to be treated before sold,and some state require a relabeling of the mattress to state the fact the mattress may not be new. Jack December 14, 2016 at 7:54 pm May be a law but they don’t follow it. I had a bad mattes picked up ( it came with one side already indented) the guy picking it up told his trainee to make sure plastic covered it because it needed to go to be,restocked! So yet another person will get a try at it. Yuk! teresa December 31, 2016 at 3:20 pm HI, I have been researching different brands of mattresses, and actually it is not illegal for them to sell used mattresses, or returned ones. Many of the places that have the clearance ones, they are used, returned ones. Also the Sears outlet has many used, refurbished etc, mattresses as well as many other places also offer the returned mattress sets for sale. I also was amazed. This is probably why many people say they could not use their mattress because the chemical odor was so intense and strong, because of them treating them to get rid of bugs, bacteria etc. They should however be upfront and always let customers know that these are in fact used mattress sets.. Joe March 12, 2017 at 7:19 am If a mattress is resold, it must go through a sterilization process to legally be resold. The is generally cost-prohibitive for smaller companies. Gloria De La Rosa March 17, 2017 at 7:41 am This is great information. Thanks! Brian October 29, 2016 at 8:05 am Not so! Returned mattresses are donated to shelters and other charities. Barbara November 22, 2016 at 2:51 pm That is against the law (to re-sale a mattress). Gigantic fines, loss of business license, and additional fines from health dept. Only sleepy mom and pop shops would try to re-sale. Lonnie December 2, 2016 at 11:15 pm What a salesman’s comment. Monty December 11, 2016 at 7:10 am I worked for a furniture company and the beds returned went to a local store owned bye the company that sold them at a discount so they do not put them back for sale although on expensive dressers and nightstands they use cheap wood and put concrete block under them so they are heavy and feel real rip off huh so you local cheap store has just as good quality exposed Havertys!!!!!! Lorraine December 6, 2017 at 8:53 pm I returned two mattresses, one to Leesa and one to Brooklyn Bedding. Salivation army truck picked them up from my house. I got a refund after I sent a picture of my receipt from the Salvation Army. Eric August 22, 2018 at 12:46 pm How was the Brooklyn Bedding bed? Martavis December 18, 2016 at 4:59 pm So you’re basically telling everyone that as a retailer you do not accept returns from dissatisfied customers. Thanks for the heads up, Brian! Idahodoc January 4, 2017 at 7:58 pm It would not surprise me if a local dealer did that. A larger company would more likely violating federal law: I bet that would be a lucrative whistleblower suit! Our local shelter receives such used mattresses from time to time. June January 29, 2017 at 5:51 pm That’s rediculous! The mattresses are donated. Do your research. Gene February 6, 2017 at 3:13 pm Not only are you poorly informed but you’re poorly educating Rommel February 20, 2017 at 7:13 pm Hi Brian, I agree with you on the idea of sleeping on a mattress that had been previously used by strangers. This is a scary thought. However, I’m almost 100% sure that it is illegal for a returned mattress to be resold to another customer as “new” without some type of disclosure that the product was used. However, I’m pretty sure there are Safety health regulations that prohibit the resale of mattresses at the commercial level. But, hey, I don’t know everything. So, I would encourage anyone buying a mattress to ask and make sure they are getting a product that has never been used before. Lou February 23, 2017 at 11:19 am Think of hotel beds and how many people have slept on those mattresses? Talk about nasty! MC March 11, 2017 at 6:14 pm I have been researching mattresses and I don’t know about every company’s return policy, but I spoke with one that told me they prefer to have an unwanted mattress donated to a local charity. The donation receipt is the start to the refund process. John March 11, 2017 at 7:29 pm I thought it was illegal to sell used mattresses. I was under the impression they were donated. Joy March 20, 2017 at 9:44 am The retailer does not resell these mattresses. They are returned to the factory. I don’t know what they do with them. I work in a retail furniture store, so I know. Janet Butler March 28, 2017 at 12:33 pm I asked a salesperson that exact same question this past weekend. They do not resell these mattresses. They go to the outlet stores, but first have them professionally cleaned and sanitized before being able to sell them in the outlet stores. They must sell only new mattresses in the retail stores. Terry April 3, 2017 at 3:29 pm I have just had this happen to me. I am going into my third mattress in 2 months. Adam April 21, 2017 at 1:53 pm Nice try with the scare tactic. I’m on my 3rd mattress from the bed in a box company, after sending 2 back. One of them was picked up by a local charity, the other by a recycling company. They never go back to the factory. My advice for you, mattress retailer: adapt or die. One of the main reasons this industry is taking off is because nobody likes shopping for mattresses in stores, and you can thank your fellow retailers with their high-pressure sales techniques for that. Elizabeth Sutton May 15, 2017 at 8:45 pm Ugh, agreed. That’s an excellent point. I might be a victim of this actually. I bought a Sterns & Foster & it sank in the middle, then started smelling gross. I was pretty sure it was previously used. No Bueno. Monte May 27, 2017 at 1:43 am Wow, great point! Elliot June 28, 2017 at 1:45 pm That is not true and it is very illegal to do so. If you know of a store doing that, you should report them.Also, at Tuft and Needle, it is a 100-day return policy. They don’t have you return the mattress to them, but donate it!!!!! So as a business owner of mattresses, I see you don’t know what is going on and I would not buy from you!!!! Stop lying to get customers!!!!! You must be the retailer that is doing the illegal thing by reselling them!!! jc July 11, 2017 at 11:26 am As the other person stated, it is illegal to resell. You are just posting this here because, obviously, your store does not offer refunds. As the article stated, “These stores should be avoided.” This is probably your sales tactic as to why you don’t give refunds… which I think is crazy! You can’t know for sure if a mattress is going to be right for you from a 2-minute test run… you have to actually sleep on it for a while to be sure. Regina November 2, 2017 at 6:43 am I requested a return on my king size Purple mattress. They did not take it back, they had me contact a charitable organization and donate it. Perfect condition, 30 days old, always used their mattress protector. The man that picked it up told me he picks up many mattresses during the trial period from numerous mattress companies. Scared and Confused! November 7, 2017 at 1:40 pm I just purchased a bed from a company that is mentioned on this thread a lot, not always in a good way. When choosing my bed I was torn between an iComfort and a Beauty Rest. The iComfort was on clearance and when asked why the salesman told me it was probably a return and that most people that return mattresses usually do so within 30 days. That made the choice easier, got the Beauty Rest but not liking it too much. Hasn’t quite been 30 days yet. Purchased a Purple mattress, waiting on it while holding onto the Beauty Rest. Scared I won’t get a refund on the Beauty Rest if I wind up liking Purple. Seems no one likes the bed they are buying. Signed, Scared and Confused! DD September 19, 2016 at 9:51 am I noticed you did not rate a Saatva innerspring mattress. Is there a reason? I am shopping for a mattress to replace my antique relic, found Saatva, and have been looking to see what independent reviewers are saying. Tough when it appears you didn’t rate them. Kent September 28, 2016 at 10:58 am Does anyone have any experience/information/reviews of mattresses like Purple, Tuft & Needle, Casper, etc.? Janet Moore October 4, 2016 at 2:34 pm Wow, everyone is making me frightened to purchase a mattress. I just looked at at Sterns Foster hybrid mattress. ANYONE have a clue about the integrity of this company OR mattress? Please let me know. Close to $4,000 for the mattress/bed frame is A LOT to spend. I would appreciate any information regarding this manufacturer. Fuzzy October 28, 2016 at 12:20 pm Janet, I work in the industry for a Canadian Manufacturer and do not sell to the USA so I have no reason to “sell you”. I can tell you this, it is scary. There is a lot of miss information out there. There is small manufacturers, large ones that self brand, then have singular brands just for large retailers and then the models, on and on and on. Also with the ability to say “Organic Cotton” yet it only had a partial amount in the cover and no where else in the mattress makes things difficult. IT IS very confusing. My suggestion is if you are looking at a $4000.00 spend is to look to a manufacturer that uses natural materials to construct mattress that is not glued together. So, a hand tufted mattress that is made with wool, cotton, silk fibers and either a solid latex (100% natural latex) or individual pocket coil core. For $4000.00 at retail that is attainable and will provide you with moisture and temperature control as well as a high quality product that will last a long time. Good Luck. Kate September 10, 2017 at 9:26 am Do you know what happened to Schfimann? mine is 28 years old and it’s the best mattress I ever had. Thanks. A.Pastor October 29, 2017 at 1:50 pm It is sold at Bloomingdales. Anna October 30, 2016 at 10:59 am We bought the Sterns brand at Macy’s and didn’t have a good experience…the bed on the floor felt a lot different than the one that was delivered. We were told it was because all the shoppers had broken in the show floor model. It took some nagging but we were able to exchange the bed for a softer one. Unfortunately that one hasn’t held up to the extent that we filled a warrant claim. The foam padding compressed a lot in place so we have slumps and hills over the king size bed. Sterns and Macy’s were both great with the warranty claim though. Robert November 1, 2016 at 1:54 am We bought a Stearns and Foster and found it to be overpriced and the mattress was terrible. Michele November 4, 2016 at 8:17 pm Stay away from sterns and foster – they are the worst,, Had one that failed in 3 years and we were dumb enough to buy another one that the salesperson told us would be different. This one is less than 4 years old and I have the worst back pain from it and we are out shopping for a new bed again. Forget addressing anything under the warranty – it needs to be sagging an inch and a half without you being on it! The worst!! Rebecca Shepler November 11, 2016 at 1:58 am Bought a Stearns and Foster latex at Macy’s 3 years ago. After 1 year it started dipping on sides with hump in the center. Needed to be 1 1/4″ dip to get a replacement. It was a little less than that plus,attached post card was removed from maytress end so it voided all warranties. Never again! Janett November 16, 2016 at 3:43 pm We have had a Stearms and Foster for 17 years and still comfortable. We turn it twice a year DeAnne Schumacher December 11, 2017 at 1:15 am You cannot turn most mattresses anymore as they are only usable on one side now. Anything made now is lacking the quality of years gone by. Aj November 28, 2016 at 1:10 pm What ever do not buy a bed fromm sears there warrant is just a.lie Valencia Dozier December 8, 2016 at 9:42 am I bought a Sterns Foster mattress and It didn’t hold up to its name. 8 month after purchasing the mattress it started to creek and make all kinds of noises. Lou December 10, 2016 at 12:31 pm My husband & I are about to replace our beloved S&F mattress. Best mattress I have ever had. Great quality. Do not think you would be disappointed. MR, KnowitAll December 14, 2016 at 12:24 am S&F has always been an expensive brand but also a High quality brand make sure you have and comfort exchange policy with who ever your buying it from just encase month later it is too firm or too soft , however from a quality stand point S&F should be a great mattress for you CJ August 1, 2017 at 6:50 pm Who are you? I am looking for a mattress and I am scared to buy one. My last purchase was a heavenly bed from Nordstrom. There is a crater now on one side of it. We have had it a while, but mattresses just used to last longer. Tamera December 21, 2016 at 10:03 am We have a Stern’s and Foster…It has lasted 7 years, but needs to be replaced. It has huge body impressions and both my husband and I are having severe back and neck pain. Also the box spring totally failed…It actually broke. It’s not like we bounced on our bed we only slept in it. It was comfortable while it lasted, but I don’t think it was worth the price. Lynne Simmons December 21, 2016 at 10:45 am Sealy is their parent company, if that means anything to you. Personally, I have not had good experiences with Sealy anything. Fear is a factor for me also because I am looking around. They don’t make mattresses with the same longevity anymore. Any mattress any brand seems to have just as many bad reviews as good. I’m begining to look at if it lasts me 7 yrs, that’ll be average. Price wise, if it lasts 7 yrs, can I live with that? Also, mattresses with pillowtops. The pillowtop compresses and you are uncomfortable, blaming the mattress. I’m considering buying a firmer one and adding my own topper. When the topper condenses or wears out, change IT and not the whole mattress. It’s a shame you need to think that way to get your money’s worth out of an expensive item. Val December 26, 2016 at 11:36 pm I remember researching them about a year and a half ago, and if I recall correctly, they are a total rip off, and have the same problems (sagging, not honoring warranties, etc.) that others have complained about. Do a google search on them for consumer complaints and see what others say about them. JK December 27, 2016 at 8:21 pm I have just bought my self a Sterns and Foster Estate. I had to have them pick it up as the manufacturer rep. determined the pillow top did not flatten out once delivered. I was rolling to the middle. They brought another out and the same thing is occuring. I paid $1,349.99 and that was just the mattress not the box spring or frame. They are once again sending out a rep. and this time I’m scared to ask for another one. I’m referring to consumer report this time. Clovis January 1, 2017 at 12:07 am Hi Janet, I bought a Sterns & Foster bed two years ago. The first few months was good, then it slowly got worse. After a year I started having back pain and was sleeping in a rut. It sunk in really bad where we slept. We are currently still having problems trying to get a settlement from the mattress store. We paid over $2500 for the bed and we feel like we wasted our money. I will not buy a Sterns & Foster again. I am looking for a new bed, but don’t have a clue what to buy? I hope you did’t buy it? Alexa January 3, 2017 at 10:02 pm Both myself and my parents bought Sterns and Foster. Both mattresses had to be replaced twice within 2 years due to severe sagging. I don’t recommend. Not worth the price or the headache. Tanya January 7, 2017 at 3:02 pm Sterns and Foster is one of the original companies to make mattresses ! They are know for the quality . We have had our Sterns and Foster pillow type mattress for 20 years and is just now dipping- definitely time for a new one!! Lori A Hutcheson January 8, 2017 at 7:35 am supposed the be awesome!! Rick January 18, 2017 at 10:16 am Do not pay over 2,000 for a high quality queen sized set. It is unnecessary, since bedding can only be of a high quality and there isn’t any other system that can support any better than high density foam and good springs under it. If you are looking for a visco-elastic (Temperpedic) mattress – this can run in to even more but that name brand is way overpriced. Try the Eco-sense for visco-elastic and a good off name brand for spring based. Gerry January 18, 2017 at 8:27 pm S&F used to make dynamite beds but no longer. My wife and I had a queen for 20+ years and sired 5 kids on that one! 🙂 But the ratings nowadays are not very good. Keep doing research. I’m favoring memory foam beds now as I’ve owned 5″ memory foam toppers on my spring mattresses for years now and really like the feel and support. Hughes January 28, 2017 at 12:09 pm I was going to get one, but it had wool in the material of the bed. I’m allergic to it so I moved on. No idea how the bed would had held up, since I could not buy it due to the wool issue. cindy January 30, 2017 at 11:24 am I have Sterns and Foster Hybrid, Too soft for me. Killed my hips and my husbands as well. susan January 30, 2017 at 7:12 pm I don’t know if you have bought a mattress yet but I am having so many problems with a Stearns and foster mattress and Mattress Firm and Stearns and Foster just keep pointing the finger at each other for who is responsible to replace it because it is still under warranty. Stay away, on the stearns and foster website there a million bad reviews Kate February 2, 2017 at 9:21 pm Do not do it. Worst mistake we ever made. Started to fail after 6 months. Didn’t honor warranty even though the mattress folds in half. Tom February 4, 2017 at 6:10 pm Leave, don’t buy it. We did and are now stuck with a bed we can’t use……. The store hides behind it’s “policy” and is no help and the Sterns and Foster people say there is nothing wrong with it, but are not willing to look at it. So as a consumer we are stuck with a $2,000 mattress we can’t use !!! Great deal….. Lois February 7, 2017 at 9:59 am We just threw out or Sterns & Foster hybrid. It had been wallowed out in the middle for over a year. Had it for not quite 7 years. We’re looking a Talalay latex for the new mattress. Dee February 14, 2017 at 9:49 pm I bought a Stearns and Foster twin mattress from Sleepy’s years ago. The damn thing sagged in the middle after 3 mos. I went through mattresses and had to pay each time they brought a new one. I hate it. Now looking for a new mattress. Have a platform bed with a mattress on it now. Husband bought me a 6″ foam topper. In the beginning it was real firm. Now not so much. Have had 3 back surgeries and need a mattress that will stay firm especially under the hip area. I wish you luck in your quest. Sue Dauber February 18, 2017 at 4:50 pm Research the reviews on Stearns and Foster. I was considering one also until I read the reviews which are not good. Gail February 23, 2017 at 4:29 am We bought a Sterns and Foster bed and it is sagging after 6 months of use. It is not worth the money. Gail February 23, 2017 at 4:30 am Stearns Bill February 26, 2017 at 4:48 pm We purchased one many years ago from Sleep Country and loved it for years, but now we are getting pains and looking for a replacement. Sleep Country stopped selling these beds as the quality has dropped with many complaints, so be very careful with this brand. They are also not inexpensive to purchase. Steven Zweig March 2, 2017 at 1:14 pm The mattress from Sterns and Foster that I bought ($2000) is a piece of junk. It sags under any weight (even my cat). I pulled off the tags because they are so annoying. I was told by the inspection guy that the warranty was void since the tags were gone. Sandy Williams March 3, 2017 at 11:08 am I am also looking at a Sterns and Foster hybrid and would also like some input. Kath B August 11, 2017 at 7:46 am Do not buy Stearns and Foster! I upgraded (additional $500) from a sagging Serta to a Stearns and Foster… and it sagged faster than the Serta. Within 6 months of purchase! These mattresses cost us in the range of $2,200 to $2,400. Whatever happened to the long-term mattresses I had while growing up? Very sad. NO ONE should have to pay that when they say the mattresses only have a lifespan of 5-8 years. Who can afford to keep replacing mattresses in their lifetime? My husband and I purchased an iComfort two years ago with no sagging yet… Note: Always ask around for good customer service. Allie March 9, 2017 at 8:02 pm My luxury Stearns & Foster makes me feel like I’m stuck in a mattress taco. It kills my back and is extremely lumpy. Not worth the $$$ ESP after having it for 4-5 years Debbie Lewis March 18, 2017 at 6:40 am I hate my Sterns and Foster. It started sinking before I had it 1 yr. The company never showed up to look at it after several attempts. I am now having to go shopping today for a new mattress. $2000.00 down the drain! Karen March 30, 2017 at 11:43 pm My Sterns & Foster is top of the line ($4500 new) and only two years old. It’s sagging already! I’m small & sleep alone. My prior mattress (Sealy) lasted around 10 years & cost probably half the money. Oh, I miss that mattress!! My experience is that S&F is all hype & a terrible purchase. ☹️ Kristina March 31, 2017 at 10:52 pm I had one for 10 years and loved it. I regret giving it away and buying another bed that I don’t like. UGHHHH… Paul April 4, 2017 at 2:32 pm Do not buy S & F mattresses. Within the first 30-60 days, ours had sagging. A rep came out and found excessive sagging. They replaced with another mattress that was not the same model, but supposedly better. Within 4 months that mattress started to have the same issues. Store closed down and S & F would not honor my warranty since I didn’t buy the 2nd mattress. My receipt did not match the new mattress the store brought to me. Overpriced and under-delivered. Alaina April 18, 2017 at 4:26 am Pass on them. Ours cratered really quickly, which is the reason why I’m looking at this site. It’s about 6 years old. Deb May 25, 2017 at 8:51 am After a year it is sinking and hurting my back and hips also my husbands. Same thing is happening to my daughters, she bought hers about a month before us. We are not heavy people below average. Linda May 30, 2017 at 4:31 am We purchased a Sterns and Foster and within 2 years it slumped. I called the manufacturer and was told the slump had to be 7″ or more for them to do anything. 7″ is like a ditch in your mattress. Our slump measured 3″. It was an awful bed and we paid a lot of money for it. Never again will I buy a Sterns and Foster. Karen June 1, 2017 at 10:57 am Bought a full-sized Stearns & Foster 5 years ago – it was over $1500 at that time. The bed sagged in the center within 6 months, but S&F refused to cover under its warranty. They said up to 1.5″ depression was normal wear and not covered under warranty.Avoid this company; they sell over-priced mattresses that are no better than a decent Serta or Sealy. J. Uplinger June 1, 2017 at 1:50 pm We bought a Stearns and Foster hybrid mattress and my husband liked it, but I am a small person and the pompoms used to secure the layers woke me up. I felt as if I was being poked. We did return the mattress. alice June 13, 2017 at 3:17 pm I purchased a Stearns and Foster from JCPenney and it was expensive. I woke in the morning with every muscle in my body hurting as it was so hard. I have taken to sleeping on the couch. I plan to seek another mattress. It was rated 4.5 stars. Olive June 18, 2017 at 2:45 pm I bought a Stearns and Foster. The bed collapsed within a year. The manufacturer came out since I had their warranty, but they stated the damage was not covered; I will never buy anything from Sealy ever again (since they were the maker). K June 18, 2017 at 3:43 pm Hi… I have a Stearns & Foster from the bought-out Sleepy’s. After 3 months I had to put a foam cover on top of the mattress… which already had a pillow top. The mattress is still very uncomfortable… and it’s only maybe 3 years old. I had a Sleepy’s rep come to the house inspect the bed… A week or so later I was informed by mail, not a phone call, that nothing was wrong with the mattress. I told Sleepy’s to sleep on my mattress. They declined. I am currently looking for a new mattress. I am being very careful and doing LOTS of research before buying a new mattress. Good luck! Janet July 11, 2017 at 8:36 am I bought a Stearns and Foster. It is the worst mattress ever. All lumpy, but the dents are not deep enough for a replacement. It does have a beautiful cover! Meredith December 11, 2017 at 8:15 pm Hi Janet. Sterling and Foster is basically a Sealy, they’re owned by the same company. Sharon Kettler October 5, 2016 at 8:39 pm I had a King Koil for over ten years was the best mattress ever. My husband was in a bad car accident and we went to a sleep number that the head could raise to help him sleep . Worst bed ever bought in my life. I am going back to a King Koil. Don Belanger October 6, 2016 at 4:34 pm how are loom and leaf or Saatva mattresses? DOUGLAS BUCHAN October 9, 2016 at 9:38 am Looking to buy a new mattress. thanks to all for your input. I will avoid Mattress Firm and Sears and look closely at all warrenties.DB fort lauderdale MR, KnowitAll December 14, 2016 at 12:22 am Mattress Firm is a quality company do not take one persons opinion they actually have great ratings ! Nicole February 6, 2017 at 5:07 pm What did you end up with, and why did you decide to avoid Mattress Firm? I am in the market for a new mattress and find it all very confusing! Augusto Martinez February 28, 2017 at 4:07 pm Mattress Firm is the worst for after-sales. They state on their web page that once you file a claim (for Vendor inspection), they will call you in 1 to 2 days for an inspector’s appointment. They called me after 8 days, once my lawyer called them. The mattress Sealy Sedgebrooke King Size ($1,700) had only 150 nights and a large bump appear in the middle. After the inspection, Mattress Firm concluded that the mattress does not have any indentation, so I will not receive any credit, because the mattress does not show any defects by the manufacturer´s standards and I can do another warranty claim in 90 days. Now, I have to buy another mattress for another vendor, that does take care of its customers. Georgette Couch May 12, 2017 at 3:20 pm You sound just like me. I hate Sears and will never set foot in their dame store again. I bought a Kenmore dishwasher and it is a lemon for sure. Same thing for me, the customer service is a joke. They would not come out and see why there is a film over my top rack. I have used every type of cleaner and the gel and the powders all block it. It is the same with all brands. I called and cried and cussed and yelled they said they would come and never have. I hope they lose their ass. We are not the only ones who have complained. Their car center will cheat you and tell you you need something when you don’t. They lost me as a customer and I lost $700. 00 on what they say was a great washer. My Whirlpool dishwasher cleaned everything beautifully. I never had a problem with it. Had it 18 years before it stopped. Got it from Lowe’s Hardware. Gwendola Chatman June 22, 2017 at 1:33 pm I will never buy from Mattress Firm again. I have spent thousands on mattresses from there, and they are not comfortable and sink within a year. Rexanne October 13, 2016 at 9:20 pm Never, never buy a mattress from Sears!!! Within 3 months of purchasing a mattress from them, a Serta (never buy a Serta) it began to slump on my side and my husbands side. We are not big people, I weigh 120 and my husband weighs 150. Did all the jumping over backwards to do all that was asked by Sears, pictures, red yard across bed, etc. Sears came back and said the warranty was void because we did not have a leg support under the middle bed frame support. We had a mattress on that same frame for 20 years and it had just started to sink. When we bought the mattress, we were told we needed the box springs with the mattress or they would not warranty the bed. Guess the Serta box springs were not good!!! Sears does not honor their warranty and the local store in Albuquerque would not even talk to us!!!! Will never step foot in another Sears!!! larry weber November 9, 2016 at 3:59 pm bought a serta matt. and it also slumped, a pillow top, got another serta hybrid, within a few months it also slumped, could not get comfortable on it, going back to a 30 year old matteress that is perfect yet. will not get a pillow top or serta again. Fran November 16, 2016 at 5:26 pm Same thing happened with a Sealy Posturpedic Santa Ana Firm mattress bought at Sleepy’s bought in February 2015. Trish Mauro November 22, 2016 at 8:31 am Same situation yet with a Simmons!! Sears sucks! jack gilbert November 24, 2016 at 8:40 am call the president of sear’s, yes the president, and tell him/her your problem, ASK FOR A REFUND////don’t raise your voice, tell him/her that you are not happy with the product, give the salesman’s name and store number, TELL THE PRESIDENT PROMISES THE SALESMAN MADE TO YOU.MAY TAKE A FEW CALLS, always ask for the persons name, employee number, write it downif your city has a TV consumers advicate, contact the TV station to give you displeasure on the product… Helena Louzonis November 27, 2016 at 8:30 am Write to Sears tower… that was how I got an issue resolved. Also I will never shop there again ever. James Richardson December 6, 2016 at 8:08 pm Same experience same store Sertai. comfort from Sears ,failure started within 3 months same BS from Sears ,first inspection we never got the results .second inspection,no results .third go around Sears said they had changed inspection co. and they would get back,they did by form letter telling me take pictures with string pulled across and send to them.After 1 year I gave up .I am 74 yrs. old and hope to see the day that Sears closes its doors as they don’t even come close to being the fine store they were in the 60 70 80s Leo August 9, 2017 at 10:30 pm The string across the bed and the photos method are a scam. Bad mattresses pass a static test and warranties using this method are a scam. I had an inspector notice puckering across the foot of my mattress, and he said it was faulty construction. The company did not agree with him. It doesn’t matter what mattress you purchase, they all have the same approach for sags and humps. No shame. They probably all go to church on Sunday, then go straight to the store. Rob October 17, 2017 at 5:51 am I am from Canada and your wish is coming true. Sears just declared bankruptcy and is selling all their stock. What more can you ask for. MR, KnowitAll December 14, 2016 at 12:21 am So you made a purchase did not do your homework and have a full understanding of the warranty and what it would require to validate that warranty and it is clearly the store and the manufactures fault for your dissatisfaction ??In my opinion this is 65% your fault for not doing your home work first. TR Thompson August 2, 2017 at 5:50 am Mr. Knowitall, instead of doing the “neener-neener” thing, why don’t you be a good guy and share? You could be kind and share what mattress your research led you to purchase. Bethany December 14, 2016 at 2:09 pm Sears is horrible, we are having the same issue with them. The worst, most unaccommodating customer service I’ve ever experienced. I’ll never purchase anything from them again. jim lever December 18, 2016 at 3:05 pm Have had the same experience with Sears. Company is inndeep trouble and may not survive. I suggest you file a claim in small claims court. All products are held to a standard of “warranty of fair merchantability” which simply means that a product must be suitable for its intended purpose. Obviously, a mattress that breaks down within a couple of months violates that standard. Good luck! Beatstick December 18, 2016 at 4:53 pm It’s not Sears’ fault that you won’t follow instructions. Sheila DeVore January 7, 2017 at 8:43 pm I am having the same issue with a Beautyrest Black with Sleep Train same issue a hole on my side of the bed about 2 ft around where my feet lay. I’m 5’8″ 160 & my husband is 5’11” 190 can’t flip the mattress you can only swivel it around. It ends up behind his shoulders & neck. Our box spring is flat as a pancake no dents or issues but there sayingit was not supported correctly. We have 3 metal bars with a 4×4 post in the middle of the frame with 2 metal railings on each side. They are saying because I don’t have 6 total legs with the post in the middle its not supported correctly so it voids the warranty. But the frame & the box spring are totally flat it supposedly caused a 2 ft dent where my feet are. Never buy a bed from Sleep Train who are now being purchased by Sleep’s. Rachel Clark January 14, 2017 at 7:57 am We bought a Serta from a furniture store and we are having the same problem. My husband and I weight 100lbs and 160lbs and the bed has sags regardless of rotating every 6 months as recommended. The mattress is only 1.5 years old. Did you ever find a mattress you liked; we are scared to make another purchase because this is our second “bad” Serta; the first one was deemed defective. Thanks! Korey January 14, 2017 at 10:09 pm I agree with the above review. Boise Sears is terrible, the sales associate won’t return phone calls and conveniently goes on break or busy when calling. Purchased Sealy posturepedic, tried returning on the fourth day. Told to wait 30 days. Called customer service, online chat, store return….extremely difficult. I purchased two leola cushion firm, both beds feel differently and have different weight to the mattress. You get charged a delivery fee to exchange on both ends. So annoyed with Sears I canceled my fridge and dishwasher order. No commission now! Hughes January 28, 2017 at 12:07 pm I had the same problem, except I had the 3rd leg and it still created a huge hole in the bed. Sears was horrible to deal with, so disappointed!!! Teri L. Clark February 1, 2017 at 11:05 pm You’re kidding me! Sears is KNOWN for their liberal return policy! I would take it to the media for sure if I were you, plus calling the Consumer Protection Agency on them. That’s BS. Good luck. Michael Cheeks February 3, 2017 at 9:56 am This is just another example of why Sears will soon just be a footnote of failed once great retailers. From “Satisfaction Guaranteed” to Shopper Beware ! Donna February 10, 2017 at 4:23 pm We bought 2 Serta mattresses and they were both horrible. Never will I buy one again! Time Foranewbed February 21, 2017 at 9:27 pm Thank you for sharing. I was going to get an estimate, but I think I will leave Sears and Serta out of the purchase decision. Tim February 23, 2017 at 12:00 am I would complain to FTC. It is common for some Sears stores to make things up. Gary February 24, 2017 at 3:22 pm That’s why Sears is failing. ellen kivler February 28, 2017 at 11:14 am I had the same problem with the Sealy from Sears. It started sagging within 6 months and I weigh a whole 120 and sleep alone. Total garbage. Sears must get rejects from companies. Brenda March 12, 2017 at 11:55 am Agreed! I have been sleeping on a couch for a year now since Serta has us jumping through hoops to get us another mattress. I think they are purposely trying to go over the time frame, however, I have started this claim over a year ago. I will never buy a mattress from Serta or from Sleepys. I’m in NY and crippled from crappy mattresses. Too bad Sterns and Foster sold out. My parent’s mattress from 40 years ago is still supper firm and comfy!. I bought a Sterns and Foster and now they are crap too. Also, I will never be talked into a non-flip mattress again. One where there is nothing on one side. Sam April 22, 2017 at 1:28 am I purchased a mattress from Sears also but another mainstream brand. It sounds like the same scenario. I sued Simmons in small claims. They never even called to negotiate nor show up, thus I won a default judgment. Just happened so haven’t been paid yet. LS May 20, 2017 at 10:34 am We had the same experience and the salesperson lied about the time frame to return the mattress. What a nightmare!!!! Our Sears is located in Stuart, FL. DY May 20, 2017 at 4:09 pm I also had a terrible experience with Sears. They replaced the bed I bought, but the second one sagged also. No more Sears to worry about! Bill Courtland May 22, 2017 at 9:45 pm Sounds like Serra & Sears need to find a better class of customers.What are the specifics of why they did not honor their warranty? Were the instructions for the installation clear? Did they install the mattress? Which model/line of mattress was it. How long was the warranty? Mary L. Shimkus May 28, 2017 at 5:16 pm I’m with you 110%! Carol ann Gearey May 31, 2017 at 4:34 am I hate Serta as well. I paid a lot of money, then changed my first one to pay more for another, and I still don’t sleep well. I’m looking for another brand. The cushion is also clumping, so I will have to call customer service again. Not good, don’t waste your money. E June 10, 2017 at 6:10 pm I’m on my 3rd Serta due to the mattress breaking down!! 3 months. 3 months. And my latest I’ve had for a month and it’s started. Stupid warranty rules. Horrible mattress.I agree. DONT BUY A SERTA! They won’t last. I wish I had the $$ to buy a different brand! Bill Ward July 1, 2017 at 6:09 pm I made it a rule years ago to never buy anything from Sears. But especially now, they will be out of business by the end of the year, per business reviews. They’ve closed all their stores (except outlet stores) in the Tampa Bay area. Ernie October 27, 2016 at 7:17 am Is the Hampton & Rhodes Aruba 14″ Gel Memory Foam Pillow Top Mattress a quality mattress? Jessica January 2, 2017 at 9:39 pm That is mattress firm’s own brand so not well known Tommye tonneson March 8, 2017 at 1:29 pm I would ever recommend a Craftmatic Mattress! I have cried ever since the first day I slept on mine. My back has ached every morning since January 2016. I called the first morning and said they need to come to pick it up. They said that it would cost me $500 for a pickup. They did not try to discuss another mattress and there was no attempt to fix the problem. I cringe when I see their commercials on TV because I know they are lying. I am so unhappy! I was so stupid to not pursue it more. I am so sad and I hope that no one else has the experience I had!!! JC November 1, 2016 at 5:45 pm Does anyone have a good review to share? Deb Baseler November 4, 2016 at 11:59 am We purchased the sleep number air bed and it’s awesome with a 20 year warranty. We’ve had it for 12 and it’s still going strong. Why are these not rated? Susan Dunn November 5, 2016 at 1:57 pm Has anyone tried the Serta Spruce Hollow firm mattress?? In the market for new mattress and was wondering about this one? kellea November 9, 2016 at 8:03 pm Im looking to buy a queen size mattress. Does anyone have any recommendations of a satisfactory mattress I could buy? So far I see negative comments for all mattresses. Please help me choose a great mattress! Thank you. Barbie November 17, 2016 at 10:26 am Thank you all for your comments. I hate shopping, and I was feeling pretty frustrated about what to choose and how to make a choice I would be happy with. Now I have a pretty good idea where to shop and where not to shop, and a good idea about researching materials. What’s more there is a manufacturer in the area. Thanks for Best Mattress Brand.org Harley November 18, 2016 at 12:15 pm Why hasn’t the consumer affairs gotten involved with tempurpedic? I have been told that they will not supply a store that discounts their products so every store is exactly the same price – call price fixing. All of the stores are in agreement to sell at the same price.I would look at, and I am looking at, other products that don’t have that policy. I like the fact that Amerisleep has a local charity pick up a mattress that you do not want rather than returning it within the “satisfaction ” trial time window. kathleen November 21, 2016 at 7:15 am I need to purchase a mattress for my 92 year Mother who visits me 6 months out of the year. She does not like firm. With Black Friday deals upon us, what are you recommendations for a mattress under $600.00? Thank you jjc943 November 24, 2016 at 8:05 am Anyone have experience with Tuft and Needle mattress company? jack gilbert November 24, 2016 at 9:02 am annnd don’t buy Eathan Allen mattresses, after 6 months my mattresses started to say, they replaced it, 6 mos later, same thing, it started to sag, EA gets it matteresses from Kingsdown, stay away from eathan allen/kingsdownnotes and info:Eathan Allen customer service 651-773-7060 Eathan Allen Chairman, President, CEO, FAROOQ KATHWARI HE MAKES 4.5M per year home phone is 518-828-1356 in Hudson New Yorkmake sure you get the BLACK brochers that tells you the limited warranty provissions, read it before you make any purchase.. Liz Richards November 27, 2016 at 7:54 am WOW! soooo can anyone recomend a mattress they have been happy with for some years? I need to buy one have about $800.00… Hear you cant use heated blanket on any kind of foam beds, so there out… I just bought a $1500.00 90 days ago, at Mattress Firm, the pillow top is bunched up on the side I sleep…no more Mattress Firm for me .. dan dee November 27, 2016 at 1:56 pm We have just purchased a beautyrest from sleep train for in the neighborhood of $6k it’s a split king and has the “0” gravity option on the adjustable system. It felt like I was on my chiropractor’s table … If we are going to spend that kind of money then it’s nice to get a full education from your sales associate and at sleep train they seemed to know what they are talking about. Everything they say and promise sounds great. I can not find one complaint about their service. To conduct our due diligence I and my wife are going to costco today to price check as we have NEVER had a problem returning anything no matter when we bought it. ANY THOUGHTS anyone? BTW: I am a Parkinson’s sufferer and my back is too sensitive to even describe. If this “FIRM” mattress we bought sags I’ll go nuts. A sagging bed means I sleep on the couch because I can at least push myself off the couch but I can not not get myself out of a rut when lying in a collapsed mattress. Stephanie Ortiz November 28, 2016 at 6:47 am I have a Jamieson Aphrodite. It came from Bacon’s in Florida. the salesperson said it was one of the “BEST”. What a joke. I never heard of this brand. For the second time, I am having the store come to my home to measure it. It has to be 1 1/2 inches in sag. It was only 1 inch the first time. I had them here after 1 year. It started to sag after 2 months. It was not cheap. It is a queen size . I am convinced that when one sleeps on one side and the other sleeps on the other side, there will always be a mound in the center where no one sleeps. The answer is twin beds. LOL….My husband suffers with a bad back and fell off the mattress onto the floor as the side is very rounded. The seam is not even where it should be. Janyce Lee November 28, 2016 at 7:48 am I hate the orthopedic mattress we bought at Original Mattress Factory and called the company to ask for help after only a few nights. My husband can’t sleep in it and has to move to his recliner after a few hours because of horrible back spasms when he tries to lay down on it. I didn’t have health issues but now suffer with such horrible back pain that I can’t stand up straight for 20 minutes after getting up. The hip, neck and back pain last for hours. The manager explained that the satisfaction guarantee means that I can come back in and spend another $600 to $1500 on top of the $1300 I paid to trade for another mattress. How is that a guarantee of satisfaction? The manager was very cold and uncaring about the suffering their bed is causing. The whole basis for their sales is that their springs are made of heavier gauge wire and won’t sag. What they don’t tell you is that these powerful springs won’t allow the bed to adjust to your body…..which means pressure points like the shoulders and hip are impacted while the neck and small of the back or waist are not supported…..an awful design. I made a mistake dealing with this company and will have to spend at least $1000 for a new mattress part (will keep the box springs) but I will NOT be spending my money with Original Mattress Factory. I’ve only had this for 1 month and got NOTHING but MISERY for my money. I’m angry and disappointed that there seems to be no recourse for this kind of awful customer experience. Joannie November 29, 2016 at 9:48 am Looking for a good, firm mattress.I Amin Woodstock, GA. Any suggestions? Jill November 30, 2016 at 6:38 pm Mattress Firm stinks….I agree with all who posted comments regarding warranty. My mattress was just a year old and had indents on each side of the mattress. I went through the sending of photos, paid to have the mattress looked at, etc. The corporate office told me that I had purchased the mattress at a franchise so the warranty didn’t have to be honored by corporate…of course the franchisee didn’t want to honor the warranty either. paid too much for my pain December 1, 2016 at 11:45 am I have a New Englander that sags a lot and you feel stuck. It was also hot. I had called the company where I bought it and I was supposed to do the board test. Just like other remarks. its not sagging so much when you’re not in it. Anyway I want a new mattress. Does anybody know of a good place to purchase around Farmington, MO? Judy December 5, 2016 at 9:38 am Has anyone ever bought a Aireloom brand mattress? It is very comfortable in the store but very expensive and concerned about long term durability and sagging in the king size. Patricia December 10, 2016 at 9:37 am We bought a off name that was built for matterss firm ! Before 60 days there where two shagging plac s on the bed one where my husband sleeps and mine , good thing we are over wheight , stopped I to Mattress Firm and our salesman told us it is normal and you will see a 1to 1 -1/2 inch drop in this bed ,. I have bought lots of matterss in my life no one ever told me about it dropping like this one ???????????! What will this look like in a year, right now , when you make the bed up it shows two places lower than the middle ???. The name is HAMPTON & RHODES fossil FND King Reg Prime . And the box spring is a king Hampton Rhodes Fossilfnd King Reg frame , They said I could come and pick out something else , but there would be a charge , Why when is a warranty problem,,, so I have to pay a fee for there crappy product. !!!!!!!!☹️☹️ Tell me why I should trust this company and get another mattress there ?????????????????? , I am ready just to go someplace else ,, but they will keep 149.00 for returne . It might be more for return to stock and a delivery fee !!!!! Do not know what to do ??????? Laura December 13, 2016 at 5:44 pm How is Rooms to Go or City Furniture for mattresses? Does Mattress Firm carry inferior mattresses? I can’t figure out how you are to tell what mattresses are going to hold up and particularly not sag in the middle, no matter who you buy a name brand from. Renato December 20, 2016 at 7:55 pm What are your thoughts on the sleep by number mattresses? Dianne December 21, 2016 at 5:04 pm Looking for the plushest most reasonable king size hybrid. Any thoughts? Nicole January 8, 2017 at 9:03 am I live in a rural area so I basically have to either buy online or drive hundreds of miles to buy a mattress. I slept on a friend’s Sleep Number once and it was awesome, but there are so many models to choose from, I have no idea where to start. I need something that is supportive, but soft. I wake up sore every morning from a mattress that is too firm. I have arthritis from head to toe. Any suggestions? Dee January 17, 2017 at 7:11 pm Has anyone brought a Legions Mattress from Badcock Furniture? If you have how do you rate it? Steve January 22, 2017 at 12:10 pm Does anyone have experience with the iTwin Tori mattress? J. August 27, 2017 at 2:53 pm Yes, I have it (plush) and I really like it! I have had it now for about a year. No sagging so far and is holding up great. I use just the mattress on a slatted platform frame and so far, so good. I had an Aireloom before ($2K) and would wake up daily with back and neck pain but I wasn’t sure it was the mattress. It eventually sagged so badly that I had to get a new one. Apparently, it WAS the old fashioned coil mattress. Janet Coutts January 24, 2017 at 6:26 pm I bought a Bed Boss mattress for my adjustable bed about 3 years ago and it is so uncomfortable, that I must replace it soon. After several months of use, under a year, I contacted the manufacturer about this problem and they were supposed to come out, but never did. I wake up every morning with a sore back and can honestly say I have never had a good night’s sleep since I purchased it. Jan January 27, 2017 at 9:20 pm Great advice to review all mattress options AND use Consumer Reports as the basis for mattress research. My mattress research also unveiled how mattress companies contact retailers to make mattresses for them with different specifications and mattress names…so as to confuse the mattress consumer and make comparison VERY difficult. The mattress industry is quite huge and has lots of profit. That is why there are so many stores offering mattresses. Hmmmm….is this good or bad or is this why America is so successful? Gret January 31, 2017 at 4:07 pm Help! Memory Foam now gone. Aches and pains! Got a good night’s sleep on a Serta in a hotel/casino! What should I buy? RUDY R LOVE January 31, 2017 at 9:51 pm I have had my mattress for five years it took me a while to get used to it every day i awakened with back and side pains for a short while by sleeping On an angle of the mattress now it don’t matter how I sleep on the bed,however I’m looking for a very good whatever firmness of a mattress I should get….Thanks Michelle February 1, 2017 at 9:26 pm Bought a Westin heavenly bed from Nordstrom and less than a year later it has major sagging and I can’t get anyone from Simmons to even respond to warranty inquiries. Won’t ever buy a Simmons again. zippy February 5, 2017 at 9:27 am After loosing a bunch of money to various mattress retailers I switched how I go about shopping for a new mattress: Step 1: I request written copies of all warranty and store return and exchange policies, I take them home and read them thoroughly. If the written store policies don’t match my expectations I don’t go back to shop their mattress. Most important to me is the number of nights for an in-home sleep trial where I can return the mattress for 100% refund and walk away. I’ve found most brick and mortar stores will NOT offer a 100% refund and will only offer an “in store credit” for another purchase. If they couldn’t get you into the correct mattress the first time what are the odds they will do it correctly the second time? The next logical question becomes what is the length of the second in-home sleep trial and 100% refund period? What about the 3rd or 4th, etc. if it comes to that? Remember NOTHING the salesperson tells you verbally matters, what matters is what they state in writing. Even then if you have a warranty problem down the road it will be an uphill battle with just about every brick and mortar store. Step2: Never, ever purchase a mattress the same day. Get the salesperson email and exchange several messages discussing your needs and get their product recommendation in writing. Save a copy of the email for “warranty of merchantability” (go ahead and look this term up). Step3: If possible pay with a credit card that either extends the warranty for free or which will adequately protect you if any kind of product dispute should arise. Hand write on your sales order that everything purchased must be delivered in factory packaging with no tags removed. This isn’t fool proof for unscrupulous merchants, but a mattress with no tags and no packaging may very well be a return from another customer being sold as new to you. Step4: Delivery. Do not accept product that does not appear to be brand new, in original packaging, with all tags in place. Inspect all sides of each piece for damage. After product is in place double-check top surface is smooth, flat, and level across entire surface. There should not be any dips, sagging, lumpy, or unevenness to a brand new product. If not reject it right then and there. Step5: Expect that it might take a few nights to adjust to the new mattress. Within about a week or so you should know if this is the mattress for you or not. If not, keep an eye on the calendar because some dealers will require you to sleep a minimum number of nights before requesting a return. However, do not forget that you also have a maximum number of nights under which you can make a return. Don’t forget and let the clock run out on you! Tinsley Preston February 9, 2017 at 8:32 am We bought an Englander Basin Park Resort Edition, Basin is the key word. A basin where we sleep appeared within 3 months. Now it is 1.5 inches deep and we have rotated the mattress as suggested.I attempted to add photos, but it would not allow. Heidi August 10, 2017 at 3:13 am I also bought an Englander Mattress, biggest mistake ever! After two months, my husband was lying in a hole. I was lying in a hole. And we had a big hump in the middle. I went back to the store. The lady there told me Englander told her that the mattresses had bad coils in them. I asked her why she did not call her customers to let them know that the mattress had defects. Her answer: Englander told her not to. I picked a different Englander mattress. Two months later, I am going through the same thing. To make a long story short: I got screwed! I just went and bought a Serta iComfort hybrid, and I am hoping for the best!! Victor February 10, 2017 at 2:32 am Memory foam mattress is the only way to go. Will never ever go back to a box spring mattress. Check Sam’s club or Costco. Costco has an excellent return policy FYI Virginie February 10, 2017 at 5:55 pm Ha anyone heard of Personal & Comfort beds. Made in the USA. I am considering this option. Any commments Catherine Sullins February 11, 2017 at 11:32 am I am looking to buy a mattress. How do you rate Tuft & Needle LAUREL SWENSON February 12, 2017 at 1:49 pm Does anyone know about the Original Mattress Factory? Consumer Reports rated them highly. It is really hard to compare anything since each store takes on a mattress name of their own. I want a good firm inner coil queen-size mattress, that’s all Marci August 10, 2017 at 12:37 pm I had a Vera Wang by Serta from The Original Mattress Factory. I had it for 9 years. For probably a good 6 1/2 to 7 of those years, I was alone in it as I lived by myself. It had a pillow top. It was amazing. I loved it. However, when I met my husband who is a solid 80 pounds heavier than me, it broke down very quickly. I think getting nearly 9 years out of any product that is used daily for more than 6 hours at a time is pretty good. They just do not make things like they used to. I wish I had an Original Mattress Factory near me now, but we do not. I am not looking forward to getting a new one from reading all of these comments! Roberta September 30, 2017 at 7:36 am I think they don’t make products like they use to. I think they make things only last a certain amount of time. Have you noticed how many mattress stores there are? There is a reason. Another way to screw the American public. John Britland February 12, 2017 at 6:52 pm My wife and I have recently purchased 2 Beautyrest Black mattresses. Both were about $1699-1799 each and both were different from each other. The seller took 1 back because it collapsed before the 120 day and she upgraded to another BRB but for $2200. It is also sagging some what now after 30 days. The one I had is being returned due to collapse but I am going with an Aireloom. Three collapsed BRB mattresses in 120 was enough for me to try another brand. Cardi’s furniture was the seller and very pleasant to work with. Debi February 19, 2017 at 11:32 am Mattress Firm, Simmons or Beautyrest. I would not buy anything from them. Their warranty is crap. It will cost you more money to replace and they still won’t replace your sagging $2000, 2 yr old mattress. Renee February 22, 2017 at 2:54 pm I’m looking at buying a Purple Mattress. Does anyone have first-hand information on them? MARIE DUBACH February 23, 2017 at 9:47 am Does anyone have any knowledge/comments about the Sealy QN iComfort Recognition Extra Firm Mattress & the QN Adusta-Flex base 6000 w/motor? Louise February 25, 2017 at 9:22 am I just bought a Therapeutic Escapade King mattress. It has only been two days and it’s already caving in. Gerry P. August 8, 2017 at 1:04 pm I have had two Therapedic Escapade queen mattresses. The first one gave out in two months. The second one is only four months old. I contacted Rooms to Go, and they are going to replace it! I paid $799.99. Now I see it’s on sale for $549.99! Is getting a good mattress a joke? Joyce February 25, 2017 at 7:38 pm I bought a Simmons Beautyrest Hotel Diamond Collection 4, but we have found it too firm. Can’t make it through the night in this bed. I have to get up and sleep on the couch. My body is aching from it. We are now taking it back and going to get another mattress. Which bed is better—Serta Insatiable or one of the iComfort beds? I am looking for a medium-firm bed. ellen kivler February 28, 2017 at 11:20 am Has anyone found a bed they like that has held up well? Adi March 1, 2017 at 11:33 pm Hi! Has someone heard of the company Americanstar? I like the model name, Amber? Jemma March 6, 2017 at 12:18 am These comments are old now, but I have to get this off my chest! I’ve been searching for a new bed for months and just when I read something amazing about one product and start to feel a little excitement I am just as quickly disappointed (after I further my research of course). I’ve read numerous ‘how to buy a good mattress’ ‘guides’ only to be told contradictory information, such that price has very little to do with quality as well as the brand name, only to read another that says the opposite. You cannot trust comments on the mattress manufacturers’ site as the negative complaints are taken down. The ‘heavenly bed’ used by a top hotel and sells it online as a perk to the customer, is not the bed they actually use in their hotel rooms. Mattresses are re-named and sold to several varying franchises under different names. The most disheartening information I have uncovered is that the Consumer Reports (I paid for out of sheer desperation), once a very trusted and reputable company is being bought out by competitors to report false information to increase product sales of various companies). Of course, I read reviews on even ‘them’ as I do tend to be a little paranoid in today’s market. On that note, want to add that Consumer Reports is becoming notorious for re-upping people’s memberships past their membership periods.. claiming costumers aren’t reading the fine print when they sign up! Consumer Reports are scamming costumers out of money! for the older people here, you know how crazy that is..it’s utterly insane! The whole thing is a serious joke. I’m about ready to make a bed of blankets and straw and call it a day. Leo August 9, 2017 at 10:08 pm I bought a mattress from Sleep Country (later Sleep Train) in Burlington, WA. The store never made up for a Sealy Posturepedic mattress that sagged and humped immediately after the one-year warranty. It passed all the inspection criteria, but it was still a crummy mattress when you slept on it. The test of a mattress is dynamic and not static. After going through their store manager who later never returned calls I was out $1800. They don’t give a crap. They will make it off the next sucker that walks in the door. They don’t care about pain. They don’t care about taking seniors’ money. Don’t shop there. Don’t buy a Sealy. Sam September 5, 2017 at 9:43 pm Your response was so helpful. I agree with so much of what you said. I was literally just about to sign up for CR, thankfully, I read your reply first! Did you find a good mattress? I didn’t expect this to be such a difficult task! Monte Samuelson March 23, 2017 at 11:17 am Does anyone have experience with Christeli Memory Foam Mattresses? Cindy September 11, 2017 at 7:51 am Yes, bought their most popular Madeline mattress and now have chronic lower back pain. The problem with Chritilli is that they only exchange, you cannot return it for a refund. I’m afraid to repurchase at a higher price and be stuck. They only allow one exchange Lee Gray March 25, 2017 at 12:45 pm The need to measure for sagging is scary. These reviews are really concerning me. I just had a Serta Hybrid delivered, and the set I had hauled away looked like new. But, when I slept on it, it sagged. I am a petite woman. You cannot ‘measure’ a sag issue like that!! I hope I’ve not made a major mistake. Shelley Linde April 1, 2017 at 9:06 pm I think I am going to sleep on the floor after reading all this! Geez! I have a Sleep Number bed, and I have had it for 15 years. It was fine at first, but then I noticed it was deflating and not responding to the motor. I am done with this overrated mattress. DeAnne Schumacher December 11, 2017 at 1:11 am You are lucky to have had it for 15 years. A normal mattress only has a useable life of 10 yrs. Terry April 2, 2017 at 11:11 am DO NOT PURCHASE A MATTRESS FROM “MATTRESS FIRM.” I bought a defected mattress for $3200 from Stearns and Foster. It was a Cal King pillow-top plush. The company refused to honor the warranty and left me stuck. They kept my money on top of that. They want you to pay for the inspection, delivery, and pick-up cost, too. They will only give you partial store credit for this mess. Even the own inspectors certified the defected mattress and they still did nothing. This is not an ethically sound company. lois langille April 6, 2017 at 8:19 pm I purchased a KINGSDOWN CALM, and may I say the manufacturer should sleep in it FOREVER! I bought the bed and it started sagging in the middle immediately. I complained at Sleep Country where I purchased it. They played “pass the buck” and referred me to the office in Richmond B.C. The Richmond office sent a rep. from the Abbottsford store (2 mo. later) and measured from side to side. I said “I do not sleep on the edge of bed– I sleep in the middle,” he told me he could not measure where there was sewing. WELL ADAM!!! — the whole frigging top has sewing. So, the moral of this story is don’t sleep on a KINGSDOWN!!!! — never buy KINGSDOWN– Jeanne Oakley April 8, 2017 at 1:42 pm I have had to buy 3 mattresses in the past 15 yrs. and am already ready for another. I do not have a clue as to where to go or what to look for in modern mattresses. These last 3 were the worst after only about a yr. or so. I still miss my waterbed!! Kim August 27, 2017 at 6:37 am I miss my waterbed also! I’m trying to find a soft mattress to recreate the feeling. I slept on a waterbed for 20+ years and it was divine! I only replaced it after it sprung a leak that we couldn’t fix. I miss my waterbed and no one sells them anymore! I would settle for a waterbed that looks like a regular mattress. Eellitta February 20, 2018 at 12:46 am Have you tried a Boyd’s waterbed with tubes? Gail April 14, 2017 at 10:02 am Have you heard the Naked Mattress Co? And have you reviewed them? Thanks Denise Angell April 17, 2017 at 4:28 pm Never thought it would take a Harvard degree and a Detective to purchase a mattress? I guess we will just look, lie on, etc and decided then. Sleep Number is awful! Loretta Zahn April 22, 2017 at 11:42 am Stay away from Sears. The saleslady misrepresented the box springs underneath. She even showed me what the mattress would have for a platform when it was delivered the Mattress looked pretty similar. The box springs platform was wrapped in a black mesh fabric (to disguise the fact that it was just a cardboard box with no springs in it at all). What a fraud and misrepresentation. Stay away from Sears! I got nowhere with their customer service, they would not even respond. This was in a Salt Lake City Store. Loretta Zahn April 22, 2017 at 11:46 am Stay away from Sears. They misrepresented it all. I got nowhere from customer service. Don’t believe the little old lady with the white hair showing you the quality mattress you are buying, I would rather have a cardboard box instead of the fabulous boxspring sample she showed me. When the mattress and supposedly box spring arrived, the platform was disguised in black mesh. How dishonest. Wendie April 25, 2017 at 7:18 pm I am comparing Sleep Number and Aireloom, can you offer any help? Also, what about Saave or Loom and Leaf? Are there any other online companies that you can’t test? Mahen Parek May 3, 2017 at 10:02 pm We purchased a BeautyRest Black Mariela from Carson Pierre Scott in Chicago. It was delivered on February 4, 1017. We paid almost $3100 for it, so it was not a cheap mattress. After the 1st month, we noticed the center of the mattress was sagging near shoulders and upper trunk—where you need most of the support. When we wake up, our necks and upper back start hurting, and we noticed a deep sag in the areas mentioned above. We called for inspection. Box springs, frames all other things checked out by inspector and he applied less than 10lb. (at the most, its a guess, there is no way of knowing how much he pressed) of pressure for less than 5 seconds in various parts of the mattress and measured a sag. Reported from this flawed method a sag of an inch. Everything checked out fine. Where I sleep, has caved in and there is a hump in the middle and sides. The Center of bed is still sagging. I hurt all night and I am sore the next day. I have only had this mattress 2 months now, last month awaiting some results from the store or Simmons. No reply. All I can say, do yourself the biggest favor, buy any other brand, sleep on the floor without a mattress but DO NOT BUY SIMMONS. Its a piece of crap. You ruin your neck and back. We bought our mattress, box spring, and frame despite the fact that we had an excellent condition frame from our previous bed, as sales person wanted to milk the last penny, telling us the warranty will not be honored if the frame is not correct. We lost about $3700 with Carson’s on this purchase. Simmons does not take any stand on their defective mattress either. terence felder May 6, 2017 at 7:07 am Anyone have any positive reviews. I’m trying to buy a good one. Kim August 27, 2017 at 6:25 am I agree! I’m looking for a soft mattress now. I slept on a waterbed for 20+ years and I loved it! When the mattress sprung a leak that we couldn’t fix, we bought a “pillowtop plush” mattress and it is hard as a rock. Stacy Reid October 21, 2017 at 2:08 pm I also slept on a waterbed for years just returned a mattress to Sam’s Club because I hated it. Did you find anything you like? Gary October 22, 2017 at 12:14 am I bought a Hotel series from Macy’s and it lasted 11 1/2 years. I am about to buy a new one. Cheryl arent November 18, 2017 at 11:33 pm Bought a Hotel series which is top of the line at $5k. 10 months later I returned it and it had been discontinued. Stay away from Hotel Series. They only look pretty. ann November 18, 2017 at 7:51 am Our family sleeps on Ghost Beds. We really love their mattresses. I sleep well and wake up rested. My daughter has a queen size bed and that mattress seems to be a bit more firm than our king. Not sure why? Either way, I’ve slept on both and find that I can sleep through the night and wake up feeling good. Cathy May 6, 2017 at 10:36 am Interesting that so many people are having the same problem I am. You buy a ‘firm’ or “ex-firm” mattress and withing 6-8 months it is sagging. What the hell! Ours was not inexpensive, at about $1500. The last mattress I had, which I am replacing, was great for 12 years. Products are just not made well anymore, everything is a piece of junk. Sam Smith May 8, 2017 at 1:13 pm Stay away from Mattress Firm stores, spent 3200 on iComfort king w/ adjustable base. The bed is harder than bricks, and they told us it would break-in. Hell to the no! They are coming to get it after raising 4 days of hell, and numerous hours on phone. Still lost $200 for delivery, and two weeks waiting to refund our money. Bad business, stay away. Jessicajames May 14, 2017 at 5:56 pm I purchased a Sealy mattress and a ten-year warranty. After five years, it started sagging. I bought it at Ashley’s. After two months of trying to get an answer, Montage, the warranty company, said sagging wasn’t included in the warranty. The warranty is useless. Stacy Reid October 21, 2017 at 2:04 pm Ashley never honors their warranties on furniture or beds, so I will never buy anything from them again. The worst place to buy furniture. If they sell something you like, buy it cheaper on Amazon but never deal with them on financing or warranties. Diana Miller May 18, 2017 at 6:20 pm Thanks for the reviews. I have just started to shop for a new mattress, and the first places I looked at were Sears and Mattress Firm just to get an idea of prices. Now I know where NOT to buy. We recently stayed at a Holiday Inn and I got three wonderful nights of sleep. I inquired about the kind of mattress and was told Serta Perfect, but they didn’t know about what firmness. I never knew that mattresses could come with a warranty. When I do buy, I will read the warranty carefully. Thank you for the customer reviews. Anna Tabby May 23, 2017 at 6:31 pm Does anyone have knowledge of an opinion on Tuft & Needle mattresses? Phyllis Miller July 21, 2017 at 8:38 pm Anna, I also have been wondering about how well their beds do. If you find any information from someone that has slept on one for a while, please let me know. I need a king size. Thanks! Emma August 1, 2017 at 3:46 pm I have a Tuft and Needle mattress. I am looking to replace it since it has given me chronic back pain. It’s too hard for my liking. I would not recommend it. sherry February 1, 2018 at 8:55 pm They are owned by Saatva which has really good reviews but don’t know if I should trust them. Anyone had experience with this company Sue March 18, 2018 at 7:50 am I would not recommend, there ads are false and misleading, my back hurts and I wake up always exhausted. You can’t comment on there site to give a bad review if you notice that. I’v had mine over a year and half , the only good thing is I’m getting mine replace. Wish me luck.l Bernadette DeRose November 8, 2017 at 8:49 am We have a queen Tuft and Needle, it was great for about 8 months and then started to sag. My husband and I wake up to all sorts of back and shoulder pain. That why I’m on this site to find another that will last over a year ? I do have 2 more in the guest rooms that are fine because they are used occasionally. As far as the mattresses in a box this probably is not in the top 5. Ron May 26, 2017 at 5:31 pm Has anyone purchased a Mattress by Appointment Mattress? I am looking at the Elegance Luxury Super Pillow Top they sell. It has gel in it and a bamboo top skin. I can not find any information on this mattress anywhere on the internet not even their own site. Are they trying to scam me or is this a legit company? Michelle May 28, 2017 at 8:20 am I am sitting here relaxing on vacation when I decided to research Tempurpedic mattresses while I had some free time. My hubby is so sweet and thoughtful and purchases the adjustable bed for me 3 years ago because I was having major surgery and he thought it would help me rest and get in and out of the bed better (the leg raise feature sold him).We received the mattress and OH MY GOSH…THE SMELL! We were told, by Mattress Firm, to allow the mattress to air out for approximately 24 hours and all would be fine. I think we just became used to the smell after a while. Moving forward, I had my surgeries directly after purchasing the mattress and things went downhill quickly!!I have never woke up with a sore lower back in my life. Although I have MS, I take very good care of myself and do everything in my power to keep myself from becoming paralyzed. My lower back hurt so badly, I could seriously hardly get out of the bed. Mattress Firm replaced the mattress with a firmer one since it was within 30 days. It did not make a difference at all. I live with back pain, hip joint pain, knee pain and shoulder pain (I am currently in PT to help with these issues). After complaining a second time, Mattress Firm stated it was past the 30-day warranty, we had to call Tempurpedic directly (way to stand behind the product you sell, Mattress Firm!). I told Tempurpedic Customer Service (so rude and condescending) there was a definite hump between my husband and I…they said this issue was impossible (Uhm, I’m not lying). I explained that I feel like I am sleeping in a sinking hole and I need more support as I wake up with dark eyes, headaches, back pain. I am exhausted! My hubby had to take photos and email them to someone. He said the ‘hump/ridge’ was not showing adequately in the photos, they need to send someone out to look at the mattress in person and feel it for themselves. No, go! She said, “pics have to reflect 3/4″ sinking”. Ugh! Oh, did I mention this mattress cost $6,700!!!Right after surgery, I started waking with swollen lips, eyes, throat closed, swollen areas popping up all over my body. Very painful (if you could see the photos of my lips??). I was seeing several doctors who were trying to figure this out and never could. I took test after test, tried multiple medications, had to carry an epi-pen with me at all times. This swelling lasted for over a year, it was a complete nightmare.I knew the mattress had not been great for my back and joints, but I had NO idea of the hazardous chemicals on the mattress itself until reading reviews last night. This makes complete sense now with the timing, my immune system is compromised and not being strong enough to fight off the side effects after surgery.I saw one of the doctors that treated me for over a year last week and he happened to ask if I still had any episodes of swelling, itchy hives, and bumps, etc. I said ‘it is so strange, every once in awhile I still wake up with a lump on my forehead, cheek, chin or shoulder, but not nearly as bad as it was for so long’. I realized my husband had purchased the Tempurpedic cool pillows last year because I get so hot on that mattress at night.We also live in Louisiana. I just told my husband if we get home and find mold underneath our mattress, I am seriously going to lose my mind!! My immune system had to work hard enough dealing with MS, I do NOT need any outside dangerous chemicals wreaking havoc on my body as well. I am sitting here literally shocked that a company is allowed to sell something so dangerous.Thank you for bringing these issues to my, and everyone’s attention, it is most appreciated. Wish me luck when I get back home that I don’t have mold. Mattress Firm will be in for a rude awakening if that’s the case. I am already fuming finding out these harmful chemicals are placed on something where my husband and I sleep. And my granddaughter when she spends the night ????????Very disappointed, Michelle Sharon July 25, 2017 at 11:01 pm I bought a Stearns and Foster bed. It had a horrible smell and I got very sick. The store, Levin Furniture, said I had to sleep on it for 30 days before they would take it back. I explained I was getting sick whenever I walked into the bedroom. That bed is going into the garage for 30 days. Donna December 5, 2017 at 1:38 pm I just read your disturbing experience and I just wanted to tell u how bad I feel that your husband got u the adj bed (, which I’m trying to get one now with a mattress and I have pain ). And you loved it but then the mattress thing happened and I feel for u and your suffering… I have a close cousin with MS and a friend too. These companies like u say get away with putting chemicals in the place we sleep on no less and if it passes just by a hair of the qualified requirements then that’s ok But it’s not It should be 200% safe and no in between ‼️ I have sensitivity to new carpet smells that wouldn’t go away for a decade , we can go on and on. I’m a baby boomer era and I know things we used then were not known to hurt us ex: aluminum pots to cook and formaldehyde, hair sprays and ironing starches , asbestos But you would think that in these days were we spend so much to improve the fopas from then that there are just as many new things that are overlooked just to sell more to trusting customers. Wish you well. ♥️ Billy Anne May 31, 2017 at 1:43 am Keep away from the Simmons Beauty Rest range. I bought a Delaware medium and after 4 weeks Harvey Norman was kind enough to swap it with a firm. Once I got the firm, after 8 weeks, the depressions began to show. Apparently it’s normal to have 2.5cm to 3cm depression as the layers conform to the comfort level. We had a hill in the Centre of our king bed. Simmons suggested we use the center of the mattress. What a great idea! One of the us should sleep in the center and the other should try and stay on the bed by sleeping with the little amount of room left.After a year, the depressions ranged from 4 to 5cm. This was not good enough. Such an expensive mattress and you couldn’t even roll over as it was too deep. Couldn’t even make the bed and make it look flat as the depressions were so noticeable—I had to put a blanket across the bed diagonally to take the eye away from the dips in the bed. I bought so many cushions to cover the dips too. Janet July 19, 2017 at 4:56 pm We have had a firm Simmons mattress for 5-6 years, and the depressions happened to us, too. It’s so bad that my husband has slept on the couch for the last year because he says it makes his back feel better than the mattress. We are looking for a new mattress now. russ July 22, 2017 at 3:24 pm Foam, memory foam, or latex. I would skip any mattress that has coils. Samantha November 23, 2017 at 1:12 am We had the same exact situation!! Read my story above! It’s a joke about how these companies play with consumers. They never stand behind their policy…always a loophole to go through :/ Ricky Lee June 7, 2017 at 7:20 am Help. I don’t know much about mattresses. Can some experts here advise me on which queen size mattress I should get on a budget of $2000? Thanks in advance! Louis June 16, 2017 at 9:06 am Do any of you have a bed cover on your mattress? Doing so will make the bed look like it is sagging. $600 for a mattress. Are you kidding? Mattresses go for as much as $13,000! You cannot seriously think that buying a $600 mattress means getting a good product. That is like saying that paying $50 for a new TV means getting a high-end TV. As far as warranties are concerned, they are not always what they sound like. Remember, the salesperson is there to sell you a mattress. The warranty is usually through the manufacturer. Also, after being in retail management for several years, we understood that if you give great service to a person, one or two other people will hear about it and not many will write a review. If you give bad service to someone, 8 to 10 people will hear about it and they will write a review. Bill Formby September 1, 2017 at 8:45 pm I will put cushions on the floor before I pay $13,000 for a mattress. Samantha November 23, 2017 at 1:06 am I AGREE!! We bought a Beauty Rest for almost $3600 and after only 3 years, it sank. ( and I only weigh 134 lb) We had many visits from the tech who said for sure this would be an exchange but they NEVER stand behind their policy. SO we went to a Sleep No. store and the salesperson was so pushy and cornered us to purchasing the $8300+ and not to mention the sheets and pillows…sad part, she kept adding them without even telling us costs. It was closing and the gal was so anxious to make a sale. She even went as far as telling my husband that he will toss his cpap after getting this bed. We hesitated and she said we will give you 36 mo. free interest so we thought…ok that won’t be bad. We got home and I personally felt empty and robbed. The bed was good but its kind of a scam how they do that phony testing. So I went online and discovered the many negative reviews. I would be angry too if I spent hard-earned money on something that was not worth it. I am one who always wants the most expensive but sometimes that doesn’t mean it’s the best.In summary, we called in and canceled the order right when we saw that you cannot return the flex base which was around $3000!!! OMG..that right there raised the flag and I am so glad we canceled everything!! So I, too, am searching for another good bed! Donna December 5, 2017 at 1:04 pm Good for you guys‼️ What u said I believe sbout the rushing thing to make a sale … and how assuming of her to say that about your husband. And I would have done the same thing u did by then and took it but then go home and feel bad bout it ! Then to hear the cons about it after – most salespeople do not care but only for their commission. I get it but I once was in sales and I never never sold anyone anything I didn’t know about thourouly and I cared. She didn’t even tell u bout the no return flex deal! I’m glad u resolved it no thanks to where u bought it. Donna December 5, 2017 at 12:49 pm Wow? that’s not necessary‼️ If you can afford a more expensive mattress you surely don’t need to spend that exorbitant amount. I’ve never even seen a mattress costing that much ??!! I’m in a pickle because I’ve only ever slept on a standard coil mattress and it’s gotten to the point where if I don’t get a new one my aches & pains will only get worse. I’m so hurting. I have done my homework on the ones out there now and it’s overwhelming. I shopped at 2 stores and it only made things more confusing only because there are so so many, crazy? My friend has a memory foam mattress, one Tempur-pedic & one a Serta iComfort ..we have very diff pain issues but anything is better than what I have now. Thought it would be simple to pick another but now I’m so undecided … should I get the Tempur-pedic MF to cost a little more than Serta I comfort MF OR a combo of memory foam top and individual wrapped coiled for a best of both worlds?? I have a budget but with pmt plan, I may be able to get one that’s better for me but costs more. If you read all of the comments people like us make, even though mine is not advice it’s just desperate for a suggestion on through someone else’s experiences on which I should go for. I also want to get the adjustable bed frame! If I’m going to do it I may as well not shove 5 pillows under in order to watch tv .. they move, no getting around it and it’s frustrating. ? I’m 60 and I want to feel 40 again which I did before I injured myself. I like to sleep cooler than hotter but not on a layer of ‘cool packs ‘. Some do feel that way always. Not a good thing I don’t think, maybe it’s good for back pain to help inflammation I guess … I can always wear socks which I hate to do but I would. Mimi May 10, 2018 at 5:57 pm Donna, I’m now in the same situation you were. Did you ever find a good one?? Please share for I must replace mine asap. Many thanks Mimi Robbin Sharp June 16, 2017 at 4:29 pm Hello…. It is time to buy a new mattress and it terrifies me. I am looking at the Sleep Number mattresses and bed frames. Does anyone have any experience with this mattress? They are very expensive; however, if they will last longer than 8 years and the mattress keeps me from waking up with a backache in the morning, I’m willing to spend the money. Any information you can give me would be greatly appreciated! Valerie July 19, 2017 at 4:32 pm I bought a Sleep Number bed once, and it was the worst bed I’ve ever had. Despite what they tell you, the air inside is not soft. I found that as the weight of my torso displaced the air inside of it, the air moved to under my legs, almost like my legs lifted up. I didn’t like it!! Bonnie January 4, 2018 at 2:56 pm To me, a Sleep Number bed is just a glorified air mattress. We promised to give my son our Queen mattress and we would get a King and now, after reading all of these reviews, I am terrified. I love my Queen! Marie Reed July 25, 2017 at 4:58 am I had a Sleep Number bed quite a few years ago. I hated it and returned it. It’s basically an airbed. They say you can each set your own firmness, but when we did it created a no-sleep zone in the middle. So cuddling was out. And it was never really comfortable – kind of like camping out. Maybe they’ve improved, but I’m shopping again and I won’t even consider one. Kim July 25, 2017 at 2:30 pm We have had our Sleep Number bed for about nine years. It has been OK, but we are replacing it (that’s the reason I’m looking at mattress reviews). Not sure it was worth the money? But it has been OK. Customer service has been good for us. We have replaced the electronic control three times. Since it was under warranty, we got new ones at no charge. Last year, the side ripped out, so the air mattress bulged out of the side. We spent $600 (still had a partial warranty) to replace the outside of the mattress. But it still has developed a divide down the middle (it’s a split king mattress).I purchased a foam pad to try and fill in the divide. I then purchased a gel pad and a fluffy $300 mattress topper. I wish I would have put my money towards a new mattress instead. But we had spent so much on the Sleep Number bed I thought I could make it better. But no.Also because the mattress is filled with air, it is lightweight and shifts towards my husband’s side. We have it on a pedestal bed, which I really don’t recommend. Instead, get a bed frame with a footboard, maybe sides too. I don’t know if this would have kept it from moving. We purchased it directly from Sleep Number in the mall. Mar August 2, 2017 at 11:42 am Stay away from the Sleep Number bed. We had it for one year and it was very uncomfortable. There was mold all around the components when we finally got rid of it. It was a waste of hard-earned money. Maggie August 17, 2017 at 11:02 pm We had a Sleep Number bed. It was awful! It kept losing air in the middle of night. My sister also had one, and after about five years, you couldn’t sleep on it anymore. Go memory foam! Catherine Sabo August 22, 2017 at 1:18 pm Hi Robbin, DON’T buy a Sleep Number mattress. It was one of the most expensive, worst mistakes we ever made. We had a C-5 split king with an adjustable frame. Paid over $7,000. It had cool features, but when it came time for comfort, forget it! It’s nothing more than a glorified air bed. It is very hard to get it adjusted (your number) to where you will find it comfortable. I now have a Beautyrest hybrid and I’m happy with it. I would highly suggest an adjustable frame. They make all the difference no matter what mattress you choose. Make sure you get Leggett and Platt brand. Nothing else compares. There are some good buys online for mattresses now; you’ll have to do your research. I’ve looked into “Saatva” and “Avocado.” Get one of those with a good adjustable frame and you’ll be happy! Bonnie January 4, 2018 at 2:57 pm What is an “adjustable frame?” Dean April 8, 2018 at 5:48 am Adjustable frame means one that can raise and lower the head of the bed and (usually) elevate the legs. Kind of like a hospital bed in terms of adjustability vs. “non-adjustable” = just a regular flat bed. Toni Ochs August 25, 2017 at 4:14 pm You can buy mine!! I paid nearly $6,000 for it and I just don’t like it! I am very picky and I don’t think I will ever find a mattress I love. Charlie August 29, 2017 at 5:17 pm Hello, I’ve been sleeping on a Sleep Number queen for 24 years, paid around $1,000 for a new mattress with a cheap base. I added a 2-inch memory foam topper on it somewhere along the line. It’s still holding up, but I’m getting tired of having to pump it up with air about every week or so. And I understand their quality has declined over the years. They aren’t offering anything that interests me at this time. I’m looking for a good quality innerspring. The Saavta seems nice? I just started looking. Sue April 28, 2018 at 12:26 pm Have a Loom and Leaf by Savata. It is a bit firmer then we liked but we got used to it within a few weeks. Happy with it Jim L August 29, 2017 at 7:02 pm Stay away from sleep number mattresses!! Ours is only 6 years old and doesn’t hold air pressure anymore. I wake up because I have sunk down and then have to pump up the mattress. The foam top has completely fallen apart. The sharp edges of the air bladders tend to flip up and cut the foam. Don’t believe their “lifetime” warranty. Repairs will cost almost $400, so I am buying a different brand. I have also heard of black mold growing inside the mattress. Liz August 31, 2017 at 2:15 pm I bought the original Sleep Number bed. It was Select Comfort then. That was twenty years ago. I liked it but my husband didn’t. After twenty years it is breaking down on the sides but that’s about it. I take it apart and air it in the sun but there is really no way to clean the cover otherwise. Good luck! Russ Olstead September 12, 2017 at 2:32 pm I have had a sleep number for close to 15 years. Started with a twin and now to a full. Have had no problems with the full size (about 5 years now), but the twin had to have a replacement bladder after about 7 years which cost me about $225. Other than that the beds have been great, at least for me. I had a friend who had a queen and he always said that the split in the middle was a problem – he couldn’t move toward his wife because the bed would sink in due to her having a lower sleep number than him. Probably why they only had 2 kids. Roberta September 30, 2017 at 7:10 am Bought a Sleep Number bed 9 yrs ago. Paid almost $4000. Around 8 yrs started to have issues with sagging and not holding air. It was a great bed in the beginning, but too costly. Tom October 19, 2017 at 7:54 pm My wife and I have had a Sleep Number bed for the last five years. We spent over $3,000 on it. Got the one that splits down the middle so we could set our own firmness. We now roll into the middle and wake up hurting worse then when we go in. I have added more foam and built up the padding around the sides, worked for a while. I would not buy another one. At first, I was looking into a Nectar Mattress, they claim a 365 day trial free return if not satisfied and a lifetime warranty. Has anyone heard of these ? B Carter October 23, 2017 at 12:40 pm We bought a Sleep Number Bed. No, is my answer. All talk in their stores, but the sleep quality is horrible. The worst mistake I’ve ever made on a mattress. I tried all the numbers, bought extra foam, etc….still horrible. I even called & complained, but they just sent me thicker foam material. Nearly $2800 air mattress & feels like a kiddy Walmart blow-up style with cloth on it almost. Just say “No” & move on with your search. Kathleen October 26, 2017 at 9:38 pm I just replaced my 15 year old sleep number for one with the adjustable frame. I needed to put a foam pillow top on it, I have fibro and last year a 6 level spinal fusion, horrible. They don ‘t tell you that you can return the bed but not the $899 frame! When you raise the head you can ‘t reach yourbedside table! They told me I purchased a C2 and my previous one was aC5. This was $3000! Think they could have shown me the others, no. I’ll be fighting this one. I’m a disabled widow and have to watch the budget as well as my back! Jan December 29, 2017 at 6:39 pm I have a Sleep Number. I leaks air. I don’t find that a low number makes it softer. Air is air. I keep mine fully pumped up. One good thing about it is you don’t feel movement from partner or animals. I hate mine because I turn heat way down and bed takes on that temp. It is freezing. I have to sleep on an electric mattress pad and under an electric blanket. Also it is so light weight and my bed frame is longer for some reason that when I sit up in bed to read, the bed slides down to the foot of the bed and my pillow falls between the headboard and the bed. I put a giant neck roll between the bed and the footboard. sherry February 1, 2018 at 8:52 pm No don’t buy it…horrible !!!!! Back pain and neck pain have increased and their warranty is bad. Jared October 24, 2018 at 9:17 am I have a sleep number and both my wife and I hate it. You can’t sleep close to each other without feeling like your in a hole. As one of us lays down the other side goes up so you think you need a setting of 35 but after your partner gets in you have to go down to a 30. When we tried the same bed at the store everything was great. This product is definitely not as advertised Teresa Deadmond June 19, 2017 at 3:50 am I recently found a review that rated the Amerisleep AS2. It’s priced reasonably and I am considering buying this model. Anyone bought this mattress? It’s rated number one. Teresa Deadmond June 19, 2017 at 3:50 am Amerisleep. Tracey September 1, 2017 at 12:59 pm Have you gotten any responses yet. I am thinking about the same bed… Leslie Hartman September 3, 2017 at 6:19 am I just bought an Amerisleep medium-soft mattress. It will arrive in 10 days. Interested in how you like yours. Does it live up to the review above? Really liked the guarantee. Sounds like the company stands behind their product. Ellen September 19, 2017 at 3:04 pm I purchased an Amerisleep 3 months ago after months of research. I had severe shoulder pain and they recommended the AS4 medium soft. extremely nice bed. The pain in my body (Fibro) reduced and shoulder pain went away in about 2 weeks. It still was not soft enough for me so the company had me find a charity to donate it to and immediately refunded my money. I see today that the prices have reduced. I paid $1800 and they are listed on the company website for $1499 I would definitely recommend the bed and the company Lisa Wilson November 5, 2017 at 3:00 pm I’m thinking about purchasing this mattress too and it has fantastic reviews. I am a side sleeper with back and hip problems and weigh about 280. I need something firm for support but on the soft side. I just dont wamt to feel like I’m sinking. I have a 4 inch latex memory foam topper on my old innerspring Serta and I hate it. I sink and cant turn over easily.Any other comments on this bed would be appreciated. langille, Lois July 8, 2017 at 6:00 pm I bought a Kingsdown Calm from Sleep Country in Port Coquitlam. It had problems with sagging.I reported it (in person) to the store. They passed me a phone number for a Richmond location, which passed me the phone number to an Abbottsford store. After phoning a guy, it took 2 months for the bed to finally arrive (after several cancellations– by him). He measured the bed from side to side (not the middle where I slept). He said he was not allowed to measure where there was any stitching. The whole top is stitching.Reminds me of the story “Mother & army boots.” Amen! Martha vitale July 22, 2017 at 5:08 pm Hello. My name is Martha. I have a Kingsdown mattress. I’m on the third one because of sagging. I paid nothing. I had to argue with corporate in New York City. They sent me another mattress. I live in Waterbury, Connecticut. Keep fighting with corporate. They will replace your mattress with no charge. Karen schramek July 15, 2017 at 6:04 am Definitely do not want to buy this poorly constructed mattress, which apparently has no quality control. After five months, my husband went to rotate our mattress and the seams underneath tore. Also, Mattress Firm retailers do not stand behind their product line. So whatever you do, don’t purchase from them. Maria July 16, 2017 at 8:49 am I have had three Simmons Beautyrest mattresses because the first one we got was the best mattress we ever had. So of course, when it came time to buy another for my son, I wanted the same one. This is when I learned that mattress companies change the names and the cover material of their products from year to year, and sell the same mattress to different stores with different names and covers, so you CAN’T comparison shop!! There is basically no way to compare “apples to apples”! It should be illegal!Anyway, I got another Beautyrest and it sagged terribly! The store replaced it, but it had to be another Beautyrest and this one sagged also! I guess it is hit or miss with Beautyrest. So disappointed! russ July 22, 2017 at 3:20 pm Stop buying innerspring mattresses. Coils are metal, and their tensile strength ALWAYS deteriorates. Buy full foam, memory foam, latex or even air… it depends on your preference for feel, just make sure there are no steel coils involved. You’re welcome. Chuck August 9, 2017 at 7:23 am I bought an all-foam king size bed two years ago. I had to replace it within the first four months because it lost all support. The store we bought it from came out and replaced it with a better model, no problem. Now I’m having the same problem again, the store is replacing it again, but this time I will not go with all-foam. I will look at the hybrid. Barb September 13, 2017 at 7:15 pm We felt exactly the same way. First Beauty rest was fantastic, loved our bed. Time for a new bed, didn’t even consider anything but Beautyrest. Ha what a mistake. Our researchers new bed is about a year old. Sags everywhere, uncomfortable for both of us. Whole body aches by morning. Tabitha Marcum July 17, 2017 at 6:51 pm I had 3 Beautyrest mattresses in a year. They ended up talking me into another one, and I gave up and kept it. I hate it. It made sinkholes where we laid by the second month. I will never buy another one. Pat July 27, 2017 at 7:26 am I bought one the day after Christmas, four years ago. And in three months, you could see where we slept. I called the store, and I was told to call their headquarters. Then I was told to lay a ruler over the bed, take a picture of it, and fax it to them. I told them I had no fax machine.A friend of mine, along with my brother and his wife, had the same trouble. My brother’s wife is a very slim person. They were told the same thing as I was told. My brother gave his mattress away and said he would never buy another Beautyrest as long as he lives. Same for us and our friend. I thought they were a reputable company, but I will never recommend them to anyone.We paid eleven hundred dollars, on sale, ha ha. That is a lot of money to me.I am looking for another mattress now, and I am scared to go buy one for fear of any brand doing the same thing. I dread going out to look. Randy Brandman August 20, 2017 at 10:38 pm I am with you. I’m on my second black Beautyrest mattress….both sides are sinking. Tamara Debreaux October 6, 2017 at 8:26 pm I had two Beautyrest- recharge. In less than 12 months we paid over $1100 for it and each one was a nightmare rest. It sagged on both sides and my husband and I would both roll into the middle of bed. I ended up sleeping at the foot of the bed while he slept at the head of the bed. I would awake each morning with hip and back pain. Stay away from nightmare rest aka Beautyrest. Irene April 7, 2018 at 8:59 pm True Cassie July 20, 2017 at 10:18 am The company that made the Restonic mattresses went out of business about 8 years ago. I loved their mattresses, too. 🙁 Ockat August 19, 2017 at 6:01 am They were excellent. Does anyone know if that company was bought by another and if there is a comparable current brand? Jay October 1, 2017 at 9:21 am They are still in business. I was just on their website. Rita December 10, 2017 at 9:23 am Stacy furniture sells them . You may want to go see . I liked it but I saw bad reviews so I did not buy it . A April 25, 2018 at 1:34 pm Hi Rita: We are thinking about buying the Restonic Comfort Care Hybrid but I am concerned about some bad reviews too and the store that sales them does not have a return policy. May I ask what bed you ended up buying?A Sean July 27, 2017 at 5:30 pm We bought the same Kingsdown mattress from Sleepy’s. No luck on a return or guarantees. Gloria Zwinggi August 24, 2017 at 3:37 pm Tempur-Pedic with an adjustable base…my first one developed a fissure…I bought a more expensive one…about $3,500 for the first one and another $1,500 to replace it with the second one. Never again will I purchase another Tempur-Pedic… both sides sank in. And I really think the smell triggers allergies because now I have a lot of congestion and sinus misery. They can keep it…looking to go to Cantwell Mattress Company in San Antonio where they make their mattresses (homegrown, you might say) with a decent guarantee. The first Tempur-Pedic was purchased at Mattress Firm. I could only get some satisfaction by calling the Tempur-Pedic Company and made the trade with them…I would never shop at Mattress Firm again. And I will never purchase a Tempur-Pedic again. Hope Cantwell Mattress Company turns out to be all that they say they are! Good luck to the rest of you! They just don’t make things the way they used to. So disgusting. John September 26, 2017 at 3:16 pm I have a King Temperpedic adjustable base also. By far the worse purchase I have made! $5000+ and its a disaster. Sagging on both sides and my wife and I are not heavy people. This thing radiates heat like a furnace, so if you like to sweat all night, this is the one for you. After only 2 years, we can’t take it anymore and are shopping for a new mattress this weekend. JE September 29, 2017 at 12:46 pm I agree 100%. I bought one 9 years ago after having waterbeds most of my life. Worst mattress ever. Amy Applebaum December 11, 2017 at 9:45 pm I was one of the first on TV ad sales when they started 17yrs ago, with the returnable offer. Well I returned it within the time as stated and I swear that I saw the delivery guy toss it in the trash when he left. The bed compressed w/ ONE not a small person using it within 4 months. Horrible trash idea for furniture. Jim Johnson August 26, 2017 at 12:35 pm At 65, I’ve spent many years on conventional mattresses and box springs solutions (and I should mention that I grew up in a motel, since my parents built and ran motels for a living and I test drove many mattresses over the years). I also had several water beds over years, with the best one containing water ‘tubes’ (about 12 for a King size) instead of one bladder. Recently the wife and I have taken the foam plunge. And after having bought and tossed a few memory foam mattresses, I found the KEY to success in the new foam/air (never buy an air-based mattress — you’re not camping, you’re living) is: LATEX. Latex-based foam beds will simply last longer without the immediate sagging so many owners experience with memory foam. Read up on differences between using latex vs. memory foam (assuming you can find an unbiased web site on the subject). Latex, including latex ‘hybrids’, are always more expensive because the latex costs more. Now I’m saying the latex will never sag. After 7 years, our latex mattress is finally starting to show impressions where we sleep, but that’s partly due to our two 70-pound pit bulls dictating that we always hug the edge because the middle belongs to them. We always have to sleep in the same 6″ edges of our king-size bed. However, based on what the cheap profit-oriented mattress industry is turning out these days, 7 years is pretty good. I can sleep standing up, in the car, on the couch, in a chair, etc… but my wife is a side sleeper and needs the right amount of give (softness) because of shoulder pain. Our medium-firm latex mattress has been awesome. So… high-density foam, low-density foam, gel-infused foam, egg-crate foam, memory foam… it’s all foam and, as some reviews have alluded to, the chemicals from some of these are noxious if not toxic. LATEX – look for a mattress that has as much latex as you can afford. Don’t ask me what brand I bought because it doesn’t matter – all these guys take turns being king of the hill based on how much money they spend on advertising. Just look at how easily advertising has convinced so many to buy an air bed. I have several air beds – for CAMPING. There are several companies out there that are proud of the latex beds they put out and they know they have to charge more for them. However, they also know that they won’t have the 40% return rate that ‘bed in a box’ companies experience. There are also some ‘hybrid’ latex mattresses, some offered by companies that derive most of their money from memory foam but, like I already said, get as much latex as you can for your money.Just my opinion from years of sleeping… Amy September 2, 2017 at 4:59 pm Of course, if you are allergic to latex…then not a good buy. Dani June 16, 2018 at 4:46 pm Exposure to latex over time can lead to allergy! Once you develop an allergy it’s for life. You should wear a medical alert tag stating that you are allergic to Latex. Debra Carr September 4, 2017 at 8:34 am What wonderful information. I’ve always enjoyed having an innerspring mattress that I can flip, rotate, thus increasing longevity.. However as ‘the more seasoned’ buyer we know things change rapidly in each industry. I’m going today to purchase (hopefully) a new mattress.. so your info is valuable. Thank you. Jan October 11, 2017 at 5:50 pm Yes! Age 75 woman. I have been sleeping on a latex natural foam mattress for over 10 years. I continue to research mattresses as I collect new pains in my aging body. I will now buy a new all latex layered (Dunlop and Talay- both kinds with the Talalay as top layer for softness) mattress. My life would be very different without natural latex! The right company will keep it simple and be very informative. More expensive than synthetic foam but well worth it for me. I am happily giving up other things in my life in order to sleep soundly and have fewer aches and pains to deal with each day! Christy December 27, 2017 at 8:51 pm Disagree, bought a PlushBeds all latex mattress and lasted two years. They sent a new top layer which lasted another 6 months. Now we are back to a VERY uncomfortable bed with no support (even though it is a firm mattress). Very frustrated at what to do next. And what type to buy since all latex didnt seem to work for us. I’m 120 # and my husband is 190# Jean D December 20, 2018 at 8:35 am I have a PlushBeds latex mattress for 6 years and I love it! Christy, they have amazing customer service – it sounds like you didn’t order the right thickness or firmness. Call them and they will adjust the comfort for you for free. Best mattress I ever had. Very , very comfortable. JS October 26, 2017 at 9:46 pm Thanks for that info. Marge January 12, 2018 at 4:51 am I have number bed for thirty years and I am considering changing to mattress with coils. I must admit that you guys are confusing me and frightening me. I will be 77 and I am a side sleeping woman if 142 lbs. Lindamh August 29, 2017 at 7:13 pm Wow – I’m looking for a new mattress after almost 20 years sleeping on a tubed soft-side waterbed – I was very happy with it. However, I was stunned at the prices and confused at what I would get. A hybrid seemed like a good choice. But after reading these reviews, I think I’m going back to the waterbed – at least there’s no sag since water can’t sag. Peter September 4, 2017 at 6:07 pm Check out Amerisleep and look at their mattress buying guide to get an idea of which to purchase. Raisa Delima September 6, 2017 at 3:27 pm Wow, I never knew that people that sleep on their stomachs should opt for firmer mattresses. My sister has been talking to me about how her back has been hurting her, and I’ve been suspecting that it’s her mattress. I’ll have to ask what way she sleeps, though, because I am not sure. If we could find that out, it would be easy to refer to this blog and find the right mattress for her to get. Thanks for helping us out! Carleen Kelley October 26, 2017 at 3:35 pm I’m a stomach sleeper and have a 15 year old Spring Air mattress that I still love. I moved in with my boyfriend 2 years ago, who bought a king Serta Harmon from Big Lots with a gel top and we both have back and neck pain (in the past year and a half) which I’m beginning to think it has to be that mattress. Spring Air is not everywhere, though. Scott February 17, 2018 at 10:37 pm In not kidding, but how about a cot from Army surplus and put a reasonable type of foam cover on it. It’s narrow but won’t sag and you’re not out a lot of $$$. I’m 62 with a bad back an I’m looking to replace a 12 yr old mattress because it’s killing my left hip now for some reason. Maybe I ought to use the hospital bed I got from the VA, but hate sleeping alone. ? Elaine September 19, 2017 at 2:20 pm What are your thoughts on Lucid’s mattresses? Timothy October 5, 2017 at 6:52 am I own a Lucid Memory Foam Mattress. If you like valleys and humps in your mattress after 6 mo. then get it. Worst money ever spent complete rip-off. Elisa Farina September 21, 2017 at 7:54 am I just recently purchased a mattress from City Mattress in Florida. The mattress that I purchased Prana Asana 6.3 Super Plush is Latex (which is supposedly better if you have back issues–which I do). When I tried out the mattress in the store it was nice and comfortable. However, the one that they delivered is firmer and I am having a hard time sleeping on it. I understand that mattresses take time to break in (so I spent more money and got a topper) but it is hard to find any reviews on this mattress.Is anyone familiar with this mattress? If so, what is your feedback. I am curious and still deciding if I should keep this mattress or return it for a Serta iComfort. I spent a lot of money on this mattress and I something that is going to last. AJ November 14, 2017 at 2:24 pm I’ll reply though it’s been a few months. I have a Serta iComfort and it has an impression now. I’ve had it for almost 4 years. I’m so disappointed because it wasn’t a cheap mattress. I don’t recommend unless you weigh around 100 lbs. Cheryl arent November 18, 2017 at 11:18 pm I agree. The comfort is not comforting after a couple of years. Big waste of $$ Rick February 1, 2018 at 9:33 am Same here, Serta I Comfort Hybrid is horrible gave upwards of almost 3k. # 1 lasted less than 2 months, # 2 lasted less than a week, side blew out it. 1st. one got body impression in less than 2 months. Not only all this but we have had to wait 2 weeks for an inspection and haven’t slept good for that amount of time, bought these horrible things at a high-end furniture store Havertys, don’t by from them they don’t have in-house warranty people. NeedSleep February 6, 2018 at 12:04 pm I too bought an icomfort and do not like it. We used it for maybe 1 year max but only did so because i spent all that money and really had no choice. Eventually we bought a cheap one and have the icomfort leaning against a wall in my guest room because i feel horrible to get rid of a new mattress. I too am in the market to purchase a new one but very confused since i got burned with the icomfort purchase. Sherry November 30, 2017 at 2:40 pm My Stearns and Foster pillowtop, I purchased from City Mattress in Florida, in 1994. I had an 8 hr back surgery from an elevator falling 5 stories. 23 years later, I am just about to replace it. Got 23 good years from it. Lila Cooper December 13, 2017 at 12:23 pm First off, I am so sorry to hear that. I myself have suffered a major back injury that has lasted 17 years and is getting worse. I haven’t slept one night out of pain since. I believe that the right bed could change my life and help the recovery. I worked at a pet food Warehouse and a girl brought up six bags of dog food bill together the equals 80 lb and she dropped it two stories off the forklift onto my back while I was crouched over I damaged myself from my neck to my tailbone I have siatica and five herniated and now my spinal cord is sitting in between my discs and could sever and I’ll be a quaderpoligic so this is one of the most important decisions I’ll ever make in my life I am on a budget due to being on disability because of my back injury and I also have an autistic grown son that lives with me still so there’s no choice but to get better Prada 5 bag of dog food bailed together the equal 80 lb and he dropped it to story on the forklift on to my back while I was crossover I damage myself from my neck to my tailbone and now my spinal cord is sitting in between my dad and kids better so this is one of the most important this is all ever make my life I am on a budget due to being on disability because of my back injury and I also have an autistic grown son that lives with me still so there’s no choice but I get better but the pain I’m in every day I would rather die than live through …HELP Lila Cooper December 13, 2017 at 12:27 pm Spinal cord is sitting between disks not dad and kids.. spell check sorry Cathy December 16, 2017 at 1:47 pm Actually her spelling of disc is correct. It is optional. You can spell it with a c or a k. Cheryl March 5, 2018 at 4:07 pm The Serta I comfort is hot. I hate mine. SUZANNE ONEAL October 1, 2017 at 6:41 am Does anyone have any information on the Aireloom brand of mattresses? Dawn October 19, 2017 at 12:53 pm Yes, don’t buy it! We had one many years ago and it was great. Well apparently they changed hands and the new one we bought (it wasn’t cheap) is terrible. Definitely not the same quality? Deb November 16, 2017 at 6:50 pm Yup, don’t buy! Huge waste of money. Breaking down after one year and won’t honor the warranty. Jeff December 8, 2017 at 4:18 pm I bought an expensive model and it began sagging at 3 years. Now at 4 years of use, it’s going to the dump! Kathy October 4, 2017 at 10:20 pm Please help!!! I am 70 years old and due to a neurological condition, I must be able to sleep. I have not had a good night sleep in a very long time and it is affecting my health. I have been sleeping on the couch due to severe pain from a sagging mattress, and researching mattresses for a long time. Every time I think I know what to buy I see bad reviews. I have to do something soon. Please tell me what has turned out to be a good mattress that will not sag. Thank you so much!!! Sonia October 14, 2017 at 11:12 am Ikea has a 365-day return grace period and a 25-year warranty. They price their mattresses from $69 upwards. Good luck! Deb November 16, 2017 at 6:48 pm With as much as I paid for this Jerome’s handmade mattress that is breaking down after one year, I would rather spend less and take my chances. The previous mattress was cheaper and lasted for 6y. Alma October 20, 2017 at 9:46 am Try Vispring mattress. I think it’s the best. Very expensive but very comfortable and does not sag. Jo Ann Schmersahl November 3, 2017 at 6:26 am We are in our 60’s. We purchased a Saatva luxury firm a year ago. They are only available online, but there is a trial period. We have been pleased with it. mike November 7, 2017 at 10:49 pm I was thinking of purchasing an 11 1/2 inch queen Saatva Luxury Firm with the adjustable base. I do not want a firm mattress–how is this mattress for firmness, quality, and comfort? I am also in my 60s.Thanks for any information you provide. Byd November 19, 2017 at 3:35 pm Amerisleep AS2 I just read as 2017 Best Mattress (bestmattress.com). A sale is going on right now, and it is $1099. From how it is described on this rating website it’s just what you need. Have someone do more research if necessary. Cathy December 16, 2017 at 1:37 pm Has anyone out there ever heard of a mattress called Tiffany? All I know about them is that they are made in the USA. I have a chance to buy a double with a pillow top for $560.00. I have only spoken to one person so far that has even heard of them. Josie March 21, 2018 at 8:12 pm I bought a Tempurpedic mattress at a local furniture business about 15 years ago when the “foam” mattress was a fairly new idea (at least for me), My only complaint through all these years is that it was too hot. In the summers, I put a refrigeratable (not a word) cooling gel pad under me and that works. The mattress is only about 7″ thick and I have it on an old box spring. It is just the Full size, not a queen. I think the mattress was $1200 15 years ago. I have developed pretty bad arthritis, plus I had a lower back spinal fusion in these past years, and this Tempurpedic (sp?) has been just great. One more problem I found was that it is very heavy, so you need help to flip it, or turn it. I think the company has even made improvements to the “hot” problems in recent years. No sag, still bounces back–and for real, I could bounce on it and a glass of water wouldn’t topple. –And, no,.. I don’t work for Tempurpedic, and they didn’t pay me anything to give them rave reviews. LOL Laura Huerta October 5, 2017 at 11:52 am Hi, what do you think about Chatham & Wells Chalice double pillow? GL October 18, 2017 at 8:30 am I was told Kluft is the best mattress. It is hand made, has natural fibers, a pillow top, but is very expensive.Thoughts? Susan November 16, 2017 at 9:02 pm I just bought one. The one in the store was much firmer than what I received. Within a week had a horrible backache. Just returned it for a Kluft (which makes Aireloom). Hope this will be better! Bryan February 26, 2018 at 10:54 am I love mine Annie October 19, 2017 at 1:07 pm No mention of the PURPLE mattress. Any comments? Susan Wente October 24, 2017 at 2:08 pm Or Novosbed? Charlotte barkley August 29, 2019 at 3:10 pm We loved our Novosbed. Slept comfortably for years. The bed never changed, we did and we found we needed more support. Just bought a Casper and it’s been wonderful. Brian October 26, 2017 at 3:26 am Just an FYI. I was on purple’s site last night and found that the mattress is only expected to last 8 to 10 years. That is why they offer a ten year warranty. You can find this in the FAQ section of their website. JS October 26, 2017 at 9:40 pm We have the Purple mattress for about a year and a half now. It’s good and my boyfriend really likes it. It’s a little to firm for me. I have sciatic-nerve problems and I find this mattress makes this problem worse. If I didn’t have this problem I would probably really like it. Jessica October 27, 2017 at 3:48 pm Has anyone tried Shifman Handmade mattresses? Amy Applebaum December 11, 2017 at 9:39 pm I used to sell them years ago in NJ where they were then. haven’t heard that name since. then they were truly the only usa handmade bed. they used horse hair and hand tied all the springs, stuff like that. and huge amounts of pure cotton batting. I am happy to hear they are still in business and now that I need a bed i will try to contact them again! Susan Rich February 9, 2018 at 6:24 am I had the Shifman “Michelangelo” model, from their Master’s series. Even though it is their softest model, I found it too firm for me as a side sleeper, 160 lb female. Put a on a thin foam topper but after 4 years I sold it and am now looking for another bed. They do not have a return or exchange policy but their beds are well-made and will last a lifetime. Woke up feeling refreshed but tossed and turned all night. BG May 28, 2018 at 5:13 am I have one , it is beautifully made, but I think I chose the firmest model, which I regret. (The salesperson said it is their best seller. ) I like the fact that it is made of cotton- no foam off-gassing. It seemed comfortable at the store , but I have struggled with various types of pads ever since we bought it. We currently have a 2″ maiden natural latex pad on it, and it’s bearable for me. I have a very difficult back, and recently had major back surgery. We have tried Saatva (initially comfortable, but began to loose support in a couple months) and still have Sleep Number in the guest room, which was never right for me either. I’m interested in the comment above about staying in a hotel on a basic mattress and being really comfortable. I recently had the same experience. The mattress resembled what I remenber mattresses being like 25+ years ago! ann November 18, 2017 at 7:42 am A Purple Mattress is not a good idea. We ended up opting for a Ghost Bed. Much better choice. King size is great but the Queen that we bought for our daughter is too firm for my husband. KJM October 31, 2017 at 7:40 pm Sterns and Foster anyone? Audrey November 1, 2017 at 5:10 pm I found a Stearns and Foster Rookwood Luxury Firm that seems comparable to the Beautyrest Black (same price), I would also like to know which is better. I will buy one of these two. Jim November 12, 2017 at 10:45 am Beautyrest broke down in 1.5 years, it was the top of the line, 2300 fillers plus warranty. Well, they did not replace even though the gentleman that checked said it was bad. I will never buy Simmons never again. Kelly November 13, 2017 at 8:16 pm Thanks for posting this. It helps those of us who are suffering back pain and trying to pick a mattress. Beautyrest sucks November 16, 2017 at 11:04 am We bought a Beautyrest and after 6 months it was unbearable to sleep on. Since then we have fought with the manufacturer (for the past 6 months) trying to get reimbursed. Spending 2 grand on a mattress, it shouldn’t have problems in the first year, let alone after 6 months. We will never, EVER buy a Simmons product ever again. They are horrible to deal with. Even after we explained to them that my wife was pregnant and it was uncomfortable, and getting worse, they didn’t care. They could care less that my pregnant wife had to sleep on a cheap mattress in the guest room since their Beautyrest overpriced garbage was causing here pain. Do yourself a favor… don’t even waste your time considering this garbage. a blowup mattress is better… Abi November 18, 2017 at 9:27 pm Do not buy any Beauty Rest mattresses!!! They don’t work, they last a month!!! We had to get ours replaced 3x and the one we gave starting sagging after 1 month..I only weight 98 lbs! Lol! These beds are overpriced and badly made! I hope that with thus review I can spare you the headaches and backaches we have because of buying beautyrest!!!! Nat January 14, 2018 at 2:55 pm Do you remeber the style beauty rest you bought and did you buy it from Macy’s? karen weaver January 20, 2018 at 7:34 am A friend of mine had the same problem with Simmons. It didn’t last a year before is was a saggy mess an despite to proof, they received no help from Simmons! I believe they are the same manufacturer as Serta . Confirm that and buyer beware. Kim February 23, 2018 at 7:15 am Simmons and Beauty Rest are the same from what I have seen. Serta is a different company. Terre Tulsiak February 9, 2018 at 4:43 pm File a complaint with Better Business Bureau. Surprisingly, it helps, unless they just don’t care. Also Yelp and Google comments, because it’s right there for people searching, to see. And unremovable. Elizabeth Lapp November 16, 2017 at 8:09 am We bought a Stearns & Foster almost three years ago, and have slept on it for about 1/2 that time. We are at 19% of the guaranteed warranty. It developed a good size depression, and after making contact through all the right channels, Sealy will not honour our extended warranty. Incedentally, my husband is the heaviest of the two of us at 170 lbs. It was measured by their representative and the depression was 1 3/8”, and their replacement point is 1 1/2”. The rep lay on the bed and he acknowledged that there was a considerable depression. In our opinion, do not purchase the Stearns &Foster, which is part of the Sealy corporation. We also sent pictures, and have tried to make verbal contact but with no response. We are now looking to replace it, and I agree that it is an expensive lesson! DeAnne Schumacher December 11, 2017 at 12:32 am I wish I had read this review before I bought my Sterns and Foster. I wanted a plush bed because I am a side sleeper. This was a plush mattress NOT. Haven’t had a good nights sleep since I bought it. I cannot get my money back but can only trade up. I have developed pain in my hip so bad that I could not walk for two days. Shelly November 4, 2017 at 4:35 am I bought a Stearns & foster from mattress firm 7 years ago and we just replaced it. It created dips and was not comfortable for us. An expensive lesson. BOBBY November 10, 2017 at 1:53 pm I have one and I hate it–why overpriced. liz November 13, 2017 at 7:45 pm Had one, but it was over priced and developed sinking within a year’s time. It was a Plush queen. My weight 125lbs. Go figure. Sterns and Foster never returned my calls. I finally gave it away after 6 years of sleep hell. Mark mitchell February 2, 2018 at 5:28 pm You should post the name so we know what not to buy Pamela November 14, 2017 at 7:37 am I bought a $3000 Stearns and Foster king set and within months there were 2 large impressions where we sleep. It is causing back pain. I sent pics and all info to make a claim and it was denied. Do not recommend it. Ron November 14, 2017 at 4:15 pm Stearns and Foster and Sealy are one in the same! ljoy November 15, 2017 at 5:50 pm Absolutely NOT. So disappointed in the bed and the money spent at MACY’S. – English Meadows.It was a hard sack of potato, simply put. It had no give. Do not sleep on your side or you will be sorry. Tana November 23, 2017 at 4:32 pm Do not buy a Stern and Foster. We bought one at a high cost and after 4 years it was breaking down they sent a man out and he said it should be replaced and the company said the box Spring needed to be replaced and it was fine. I just contacted them again and sent them all the paperwork and pictures they wanted in Sept. and still haven’t heard from them. The sellers of that product have changed 3 times but said they would honor the 10-year warranty. Well still haven’t heard from the manufacturer so I would not recommend them to anyone. John Civick February 4, 2018 at 10:45 am Sterns and Foster mattresses are supposed to be the top of the line-the very best. If their sales fall because of complaints/adverse comments, and slow or reluctance to address consumer’s complaints it is going to affect their profit margin negatively because with enough complaints their sales will plummet. It is in their best interest to resond promptly to a customer’s concerns. After readi g your comment I’ll look elsewhere for a mattress! Pam November 24, 2017 at 6:27 am I had one that didn’t last long and I won’t buy another one. Joe December 1, 2017 at 6:30 pm Bad. Susan Gayle Price December 2, 2017 at 5:41 pm I have a Stearns and Foster now and I am on here looking for a new one. Yah they are all nice at first, but after a few years… That really expensive S&F mattress started breaking down quickly. I looked at the warranty.. it’s a joke.. the springs are the problem and when you get out of bed the foam fluffs back up. melanie smith December 10, 2017 at 5:29 am We splurged on our king size S and F and its sides broke down within 2 year! terrible experience for splurging on a brand we thought to be reputable. No help from manufacturer or sales store! Terrible! wasted a lot of money! C J March 11, 2018 at 9:09 pm After reading all the replies….it looks like I’m the only one with a good S&F experience. I bought mine almost 10 years ago and am only now looking to buy a new mattress. It’s a king size(just the mattress…no box spring) that I bought from Haverty’s for around $1,300.It’s been my every night sleeper. The last five years have included my husband and two pregnancies, currently around pre-k ages. My husband is about 230lbs of muscle and I’m 5’5, 210 at my heaviest. It’s also been through 3 moves. This mattress has held up EXTREMELY well. So well in fact that I bought a S&F crib mattress for my first child and my second is still using it because it also has held up very well.I was pretty set on buying another and just wanted to do a little research before committing, seeing how much time has passed since I purchased a mattress. Now I’m second guessing that decision…. ANGELA Wagner March 13, 2018 at 4:38 pm Sterns and foster??. I can’t believe its been 18 years since I purchased this beauty!!! My king size mattress cost me $2200. Costco has been selling a co-branded S and F/Kirkland brand mattress for $999.king. I have more than got my money’s worth. I was interested in all the hype over Art Van’s pure sleep. But Costco has never disappointed me. And for half of what I paid!. Sleeps firm. Very comfortable. Was able to flip this mattress. The co-branded one doesn’t flip. That’s my story. Side thought also bought 3 full Sealy and 2 twin Sealy all from Costco…all in great shape!! crystal March 17, 2018 at 10:34 am we bought one…Lets just say they are not what they use to be back in the day…I would recommend another brand. My husband and I are looking to replace ours Sandy May 24, 2018 at 5:41 am We have a Stearns and Foster and it has a hump in the middle. If you do not have your original receipt they will NOT honor the warranty. jessie coger November 7, 2017 at 7:07 pm We bought a Beautyrest for 2149, within two years it broke down, now we bought a double pillow top Hampton Rhodes 1100 it seems like a great bed so far, we’re hoping it lasts, its a shame to spend thousands of dollars on beds and have the problems we have, mattress firm has been good though. cathy November 10, 2017 at 4:19 pm Sounds like Amerisleep and Tomorrow hybrid mattresses are the best. Anyone have anything to say about them? Rhonda Pepin November 25, 2017 at 1:13 am I’ve been researching , since I am in the middle of a move and will need a new bed. I was trying to find a non-biased site and this looks as though it is one. Also tried joining Consumer reports but since I was once a member, I cannot use my same old email address. From my research, I came up with Amerisleep 2 , Serta iComfort Hybrid Applause II Firm and Nectar. The Serta, I can buy here, in Alaska, however the other 2 would have to be mailed to Alaska . The Nectar cost for delivery is $150 and the other, I don’t know. still want the best and would like to know if Nectar is all that good, as I have read. terri woods December 19, 2017 at 5:31 pm Anyone have any knowledge of the Amore Bed? I too am torn on what to buy.. The Amore is a hybrid and it seems good? Thoughts? jill Andres August 26, 2018 at 1:06 pm I love my Amore Bed and have had it for 8 plus years! Geneva Feaster January 3, 2018 at 8:13 am Nectar from my research is really the best but the delivery is a mess! People order and wait for over a month. People have to cancel. Then customer service will not get back with them. Plus, it is made in China! I am not to thrilled about that! I think that is why they always have back orders Cheryl May 4, 2018 at 6:41 am We ordered a Nectar and had no issues. We received it in a few weeks. After sleeping on it for 2 weeks we find it to be to firm, so we will be returning it. Called the the number and spoke with someone and they gave us the return instructions via email, seems simple enough. I will let you know if we have issues with the return but so far everything has been great. We are just looking for a softer memory foam. Mel J November 27, 2017 at 1:50 pm Has anyone tried the Brentwood Homes Oceano? Or the Saateva? I currently have the Beautyrest Black Ice Clermont and the verdict is still out. After reading everything on here, it sure is scary going out for a new mattress and hoping whatever you do purchase holds up!! Any positive suggestions? Mel J November 27, 2017 at 3:38 pm Also, I would like comments if anyone tried the Restonic of a Bob-o-Pedic??? Julie December 18, 2017 at 8:09 pm Yes, sent it back. It was too hard for side sleepers. carl March 18, 2018 at 8:53 am Bob’s is junk. OKfor kids or guest. We bought a bob’s and my neighbors bought a sealy, 5 yrs late the bob,’s is broken down and the sealy is fine meanwhile our 20 yr old sealy that is in our guest room and we had used for 15 ys is still good. Sue April 28, 2018 at 12:12 pm Too hot according to a family member.. we have loom & leaf and happy with it. Has anyone had any experience with Tuff & Neddle? Looking for a 2nd reasonable mattress Julie May 14, 2018 at 8:38 am Just purchased a Tuft & Needle, if being on this site is an answer, LOL. My back hurt worse than it did on my garage sale mattress. Looking for something!!!!!!!!!! Brian Sumpter December 5, 2017 at 10:17 am I have a Sateeva Queen 14″. I ordered the softer one 6 months ago, but its not that soft, and there is no tag on it about which level it is. They use foam around the 5″ outside edge of the bed, so it feels a bit smaller for its size. The price was ok at $999. I weigh 270, and it’s hard on the bed, a little sagging, I need to move around. I think I’ll look for a 1″ gel pad in a year or so. I got a 3″ ($270) pad for my last bed that was too hard, and it was too difficult to move. I’m not 100% satisfied with Sateeva, but I got a fair price. Sue March 18, 2018 at 7:20 am I’m not satisfied with mine either, my back hurts every morning, I’m returning it, in placed of a soft one. I hopping it can’t be any worse. Kc December 28, 2017 at 1:10 pm I have a Saavta bed, it’s my second one. I paid 2k for a king. In the first year there were already divots in the bed where I sleep, so they replaced it. Super comfy! Have had it about 5 years now. Margaret July 17, 2018 at 6:19 am How is your Beautyrest Black? We have Earthrest Black by Natasha on order at Sam’s. I need a cool bed, not one that heats up. Thank you DayneJ December 4, 2017 at 1:29 pm Whatever you choose, do not buy from Helix! They have terrible customer service and unreliable delivery times. I tried to work with them to resolve a delivery issue but the customer service team was unwilling to help. It’s a shame because they make a great mattress but it’s not worth it if you value the timing of delivery (aka not sleeping on the floor.) DeAnne Schumacher December 11, 2017 at 1:31 am After reading review comments for the past year, my conclusion is to get a good innerspring mattress and buy a separate thick Natural organic latex topper periodically when it losses its shape. I just bought a plush Sterns and Foster at Mattress Now and it is too firm for my side sleeping 79 yr old body. They will only take it back as an exchange. No refund. It’s one of those “Gotcha Now” stores. Terre Tulsiak February 9, 2018 at 4:39 pm So have you considered getting a foam or plus topper? I always liked a firm mattress with a featherbed on top, but now I’m looking at investing in a new mattress and very confused… Pamela Russell February 16, 2018 at 3:34 pm Has anyone heard of Saatva? Danae February 28, 2018 at 8:15 am Saatva makes a beautiful mattress and has an excellent return policy. We tried one for about 3 months and did end up returning it. It wasn’t for us, but we had a great customer service experience. Trish Bowen March 18, 2018 at 5:12 am We bought a Saavatka and it has worked well for years but it now sags in several places. Ive been ill so the time I spent in bed is much more than average. Linda League August 2, 2018 at 12:57 pm I have the same brand and purchased at Ashley’s. It is terrible and was way too expensive even on sale. The mattresses you lay on in the store in no way feels like what you get as mine is hard as a brick . Ashley’s would not do a thing to help me nor would Sterns Foster and both were as rude as it gets. Spot December 19, 2017 at 4:37 pm I am buying a mattress for my son, he claims the ghost is too firm for him and wants something softer. I’m wondering if the Amerisleep AS3 is softer. BMB Staff October 7, 2019 at 5:53 pm Hi Spot,Great question! It’s really hard to compare like as it will depend on a few things (including your son’s sleeping position and weight).The Amerisleep AS3 rates as a medium but if your son wants a truly soft bad, he might have more look on the AS4.Hope this helps! Don December 29, 2017 at 8:23 pm After reading many of these reviews, I have come to the conclusion that NO mattresses are worth a da-n in the USA. I cannot squander my money and am not rich by any means. It has taken me almost a year to build up about $750. I thought that that would be enough to get some decent but after reading these reviews, I am screwed in finding anything decent I believe. I have checked Sealy, Simmons, and Serta to name a few and now find that they are also all junk. I have never had a brand new mattress in my life and now that I want one? I do not want one after all! I may be better off to keep using my old-old-old Therapeutic mattress that is over 30 years old but still comfortable, even though broken down. Unless someone can let me honestly know a good mattress that will last about 10 years or better for me. I will be lucky to live long enough to see the warranty collected upon. Alex March 21, 2018 at 9:21 pm Have you found a new one yet? Ed April 8, 2018 at 6:29 pm We atayed at Royal Coach Inn and slept on the BEST (firm) Queen, I’ve ever slept on in my (then) 67years! After 3 nights of wonderful sleep, 7 hrs minimum nightly, I could not stand it.., I TORE OFF the covers to find the lable in BOLD read, “Simmonds Commercial Grade.” (With 10 year warranty) Manager told me it was a $1,000.00 matress. lynda January 9, 2018 at 6:45 pm Wow is all I can say… How do I ever decide on a mattress? I saw one today made by Ashley called a MyGel Hybrid 1100. It was at a local furniture store, that now has a mattress store attached to it. Anyone? I also saw where many had asked about the Saatva mattress (online), but nobody has replied to it. Just want a decent mattress for the price!!!